LINETTE DURAN
Los Angeles,CA
Summary
Professional with robust background in directing and managing large-scale operations, consistently driving success through strategic planning and execution. Adept at implementing innovative solutions that enhance productivity and operational effectiveness. Known for fostering teamwork and adapting to evolving business needs, ensuring alignment with organizational goals.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
31
31
years of professional experience
Work History
Payroll Director/ HR
ADI American Distributors, New Vac, LLC
12.2022 - Current
- Manage semi-monthly ADP workforce now payroll and time management system pre and post payroll process
- Ad hoc reporting
- Manage and process employee benefits and deductions
- Work with Senior management to communicate policy changes, and compliancy regulatory payroll and HR updates
- Create and manage policies and procedures
- Directs all aspects of payroll processing for company employees and various locations
- Designs short and long-term strategies for continuous improvements in payroll operations
- Leads the payroll team with an emphasis on developing team members, establishing objectives and overseeing work efforts to accomplish identified business goals/objectives and to support the employees’ career success/development
- Work with third party legal advisors to ensure the company is following regulatory compliance
- Work with Managers to continuously ensure compliance with payroll processing
- Perform regular payroll audits and develop strategies to mitigate any payroll risk
- Manages relationships with both internal and external customers, including, General Manager, Vice Presidents of Operations, Finance, external auditors, and state and federal agencies
- Establishes and maintains department goals through the creation and monitoring of reports and key performance indicators
- Leadership training to leads and supervisors
- HR metric reporting, presentation to leadership team
- Handle employee relations issues, investigations, counseling and terminations
- Workers’ compensation processing
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
Senior Payroll Manager
Dendreon Pharmaceutical Corporation
11.2017 - 12.2022
- ADP Workforce Now, time management, ADP HRIS, Enterprise employee base 4000, oversee timely full cycle multi-state, 32 states, multi-location, International, processing bi-weekly payroll, managed a staff of three
- Advanced Microsoft Excel and Word, validating data; Advanced formulas, Tables and Conditional formatting, Data tables, Pivot tables, V lookup
- Vendor evaluation and cost analysis
- Company acquisitions, payroll migration and implementation
- Developed and implemented a strategic plan for payroll operations, ensured quality, timeliness, efficiency and cost effectiveness of transactional processes
- Managed correct data management, HRIS data management and compliance with regulations, automation and collaboration with different systems, employees self-service, management of risk, scalability and administration of benefits, audit trails, and efficient communication
- Managed Concur set-up credit card limits, and payroll employee reimbursements
- Managed multi state, location payroll ensuring correct wage calculation overtime by state, termination pay
- Provided excellent customer service to Human Resources Business partners and employees
- Developed effective staffing process
- Ensures that the staffing level commensurate with growth, and training
- Reviewed PTO coding and special calculations, uploaded PTO balances, Prepared PTO liability
- Funded and uploaded 401k file feed and participated in 401k audit
- Managed workers compensation set-up new states and worked with administrator on annual policy re-rates
- Departmental training and development
- Managed LOA documentation and payment
- Worked with legal department, managers on payroll matters
- Reconciled and Filed tax amendments for past quarters and W-2c corrections
- Execution of ADP I reports, ad-hoc reports
- Prepared GL file and upload for posting
- Prepared and recorded PTO liability, accrued bonus, accrued payroll
- Uploaded employee benefit file
- Reconciled benefits
- Managed open enrolment deduction changes
- Monitored workflow, production and streamlined processes to payroll best practices policy and procedure documentation and implementation
- Ensured compliance with HR policies, practices, and applicable state and federal laws
- Analytical and critical thinking skills, minimum supervision and take initiative
Global Payroll Manager
Vanguard Logistics Supply Chain
07.2009 - 10.2017
- ADP Workforce now; Paychex; Stromberg and Kronos timekeeping; vendor evaluation cost analysis and budget analysis
- System migration, computer conversion, Advanced Excel; Pivot Tables and formatting, v-lookup
- Managed multistate, location, bi-weekly International US and Canadian payrolls for 4,000+ employees, managed staff of two personnel, resolved payroll, HR, accounting, tax issues
- Adhoc reporting
- Create and maintain payroll policies and procedures to reflect regulatory changes
- Evaluate and implement payroll systems and tools to enhance efficiency and accuracy
- Collaborate with IT to ensure seamless integration between payroll, HRIS, and other systems
- Lead continuous improvement initiatives to streamline payroll processes and reduce errors
- Prepare and present payroll reports, metrics, and analyses to leadership
- Develop and execute payroll strategies aligned with organizational goals
- Lead and mentor the payroll team, fostering a high-performance culture
- Act as a key advisor to senior leadership on payroll-related issues and compliance
- Oversee the end-to-end payroll processing for employees
- Ensure timely, accurate payroll disbursements while maintaining strict confidentiality
- Direct the management of garnishments, tax withholdings, benefits deductions, and retirement contributions
- Handle complex payroll scenarios, including executive compensation and international payroll
- Ensure compliance with federal, state, local, and Collective Bargaining payroll regulations
- Oversee payroll audits and respond to inquiries from internal/external auditors and government agencies
- Provide data and insights to support financial planning, audits, and compliance reporting
- Monitor payroll budgets and forecast payroll-related expenses
- Assists and/ or completes additional tasks as assigned
- Managed timekeeping and time-keeping reports
- Research and reconcile G/L accounts and resolve discrepancies
- G/L Posting
- Implementation of new payroll system, Manager, supervisor and general employee training
- Managed annual Budget reports and prepared staff reviews
- Managed new hires, terminations and employee changes
- 401k funding and administration, benefit administration
- Managed annual worker compensation audit and re-rates
- Managed and recorded PTO liability, accrued bonus, accrued payroll
- Ensured timely and accurate tax filings with relevant authorities, minimizing risks associated with non-compliance penalties.
- Developed comprehensive training programs to ensure staff proficiency in handling complex global payroll transactions.
- Designed effective communication strategies to keep employees well-informed about changes in their pay structure or benefits offerings due to organizational growth or legislative updates.
- Served as a subject matter expert in global payroll regulations, providing guidance and support to colleagues and stakeholders when needed.
- Enhanced payroll accuracy for multinational workforce by closely monitoring regulatory compliance across multiple jurisdictions.
- Maintained detailed documentation of all processes and procedures within the global payroll function, ensuring consistency and compliance across the organization.
- Achieved cost savings by negotiating favorable contracts with external vendors for outsourced payroll services.
- Contributed to the development of corporate policies on employee compensation and benefits, aligning them with organizational goals and competitive market trends.
- Implemented robust reporting tools that provided valuable insights into employee compensation trends across the organization.
- Conducted regular audits of payroll records to identify discrepancies, leading to improved overall data integrity.
- Collaborated with HR, finance, and IT departments to ensure seamless integration and data accuracy within the payroll system.
- Reduced payroll processing time through continuous process improvements and automation of manual tasks.
- Coordinated new hire and termination processes to facilitate smooth operations.
- Processed retroactive pay adjustments and other special payments to make up for compensation shortfall in previous pay period.
- Processed payroll garnishments such as tax liens and child support.
- Developed and implemented payroll procedures and policies to determine compliance with regulations.
- Prepared and filed accurate and timely payroll tax returns and other related reports to comply with tax laws and regulations.
- Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
- Complied with established internal controls and policies.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
- Collaborated with C-level executives and stakeholders to develop long-term financial plans.
Payroll Manager & Commission Manager
Metrocities Mortgage LLC
08.2006 - 07.2009
- ADP Pay force now, Time America, contract evaluation and cost analysis
- In House commission software setting up contracts and working with IT in resolving calculation discrepancies
- Microsoft Excel and Word; pivot tables, v look ups and data filtering and formatting
- Managed a staff of eight in processing multistate, multi-location, bi-weekly payroll of 4,000 commission and corporate staff utilizing ADP Pay Force, Employ Ease, Time America
- Ensured commission calculations state fees and contractual LO agreements are accurate
- Worked with management to create ad hoc or other standard monthly reports
- Managed the administration of a company's sales commission plans, calculating, analyzing, and distributing commissions to sales representatives, collaborated with finance, accounting, and sales teams to ensure accurate reporting and compliance with commission policies
- Worked with finance to arrive at an accurate monthly commission accrual
- Reviewed and updated policies and processes and staff job descriptions
- Staff development work planning, assignment prioritization
- Prepared timely performance management (appraisals, rewards and disciplinary action; conflict resolution) interviewing and hiring decisions; promotions and demotions, terminations
- Set-up training
- Coordinated new hire and termination processes to facilitate smooth operations.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Calculated deductions and processed payroll for employees.
- Managed a team of payroll specialists, providing training and guidance to ensure timely and accurate payroll processing.
- Collaborated with HR and Finance departments for seamless integration of new hires into the payroll system.
- Improved payroll accuracy by conducting regular audits and addressing discrepancies proactively.
- Maintained employee confidence with secure handling of sensitive information during all stages of the payroll process.
- Ensured compliance with federal, state, and local tax laws by staying current on regulations and updating policies accordingly.
- Streamlined payroll processes by implementing efficient systems and tools, resulting in reduced processing time.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Provided expert advice on complex pay-related matters such as overtime calculations, garnishments, bonuses, or deductions to both employees and managers alike.
- Developed and implemented payroll procedures and policies to determine compliance with regulations.
- Reduced errors in payroll data entry by implementing automated systems and providing thorough training to staff members.
- Partnered with IT professionals to develop custom software solutions tailored specifically for company''s unique payroll needs.
- Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
- Developed comprehensive reports for management detailing payroll expenses, trends, and projections.
- Managed year-end payroll activities, ensuring timely and accurate W-2 distribution.
- Led cross-functional teams in payroll-related projects, fostering collaboration and driving successful outcomes.
- Customized payroll reports for management, providing valuable insights into labor costs and financial planning.
- Established payroll helpdesk, enhancing support for employees and managers with payroll queries.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Payroll Manager
TA Aerospace Manufacturing
12.1993 - 11.2006
- Managed a staff processing weekly, multi-state, multi-location International Canadian payroll and subsidiary payroll for 2,500 employees
- Develop, mentor, and manage the payroll team by fostering accountability and continuous improvement
- Develop and execute a long-term payroll strategy aligned with business objectives
- Set standards, establish best procedures, advise on technical issues, and complex problem resolution
- Identify opportunities for automation and digital transformation
- Lead collaboration with Treasury, Accounting, and other People Success team members
- Ensure compliance with applicable laws, regulations, and best practices
- Collaborate with third party payroll provider to process weekly, biweekly payroll
- Oversee the development and maintenance of department manuals, processes, internal controls, and SOPs
- Collaborate with the Treasury team on payment schedules with domestic and international payments
- Oversee the establishment of compliant tax withholding and reporting for new states and countries to include collaboration with various government agencies to ensure tax withholding and unemployment account compliance
- Review changes entered/processed by Payroll team for new hires, employee changes, setup of earnings and deduction codes, garnishments, employer HSA contributions, and 401(k) match true-up calculations
- Review payroll reconciliations, monitor payroll tax deposits, and review payroll tax returns to ensure timeliness and accuracy
- Review annual workers’ compensation estimate and annual audit schedules
- Develop ad hoc financial and operational reporting as needed
- Advise on proper taxation of earnings and benefits
- Provide superior customer service for payroll information and questions
- Ensure compliance with SOX controls and provide support for audits
- Collaborate with the Human Resource Department on benefit payment, deduction schedules, stock and taxable compensation reporting
- Managed payroll data conversion for subsidiary companies
- ADP, Time Track and People Soft
- Labor distribution tracking and interactions with job cost accountants
- Implemented timekeeping automation, trained employees, department staff and regional managers
- Implementation of payroll procedures are followed and comply with all federal, state law regulations and payroll tax compliance
- Posted and managed quarter-end and month-end payroll journal entries to general ledger
- Funded and reconciled 401k transactions
- Wage garnishment set-up
- Corrected benefit accrual vacation and sick balances
- Audited and reconciled weekly, quarterly, annual tax reports
- Audited W-2’s, processed W-2 C
Education
Human Resource Management -
Ashworth College
Bachelor Degree - Business Administration
CSUN University
Certification in Leadership -
Pastoral Licence -
Administration, Business, Accounting, Computer technology
Los Angeles Valley College
Skills
- ADP Workforce Now
ADP Essential time - Extensis HR/ Payroll
- UltiPro
- Concur
- ADP Enterprise
- ADP HRIS
- ADP Resource
- Ceridian HR/Payroll Web
- Paychex
- KRONOS / Stromberg
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Power point
- Microsoft Teams
- Office 365
- Strategic planning
- Decision-making
- Operations management
- Staff development
Affiliations
Cal Chambers Membership
Timeline
Payroll Director/ HR
ADI American Distributors, New Vac, LLC
12.2022 - Current
Senior Payroll Manager
Dendreon Pharmaceutical Corporation
11.2017 - 12.2022
Global Payroll Manager
Vanguard Logistics Supply Chain
07.2009 - 10.2017
Payroll Manager & Commission Manager
Metrocities Mortgage LLC
08.2006 - 07.2009
Payroll Manager
TA Aerospace Manufacturing
12.1993 - 11.2006
Bachelor Degree - Business Administration
CSUN University
Pastoral Licence -
Administration, Business, Accounting, Computer technology
Los Angeles Valley College
Human Resource Management -
Ashworth College
Certification in Leadership -
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