Linette Gutierrez
Bronx,NY
Overview
10
10
years of professional experience
Work History
Home Health Aide
Better Families Inc
11.2020 - Current
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Improved patient well-being by providing compassionate and attentive personal care.
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
- Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
- Scheduled and coordinated medical appointments.
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
- Utilized effective communication skills when interacting with diverse populations including non-English speakers or individuals with cognitive impairments.
Receptionist
Pediatrics 2000
01.2015 - 01.2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Directed calls to appropriate departments efficiently.
- Ensured cleanliness of reception area for a welcoming environment.
- Upheld integrity of data storage via careful processing of insurance records.
- Coordinated call management and transfer processes.
- Ensured compliance and security in the management of patient records.
- Made copies, sent faxes, and handled all incoming and outgoing correspondence.
- Ensured up-to-date information through consistent daily updates of patient accounts.
- Addressed questions from various parties through effective communication.
Education
City As High School
New York, NYSkills
Bilingual/Bi-literate in English and Spanish, communication skills, customer
Service, computer literacy, Ms Office suite expert, time management, organization, phone triage, multitasking, problem solving, scheduling, interpersonal communication, confidentiality, record keeping, note taking, teamwork, optimism, adaptability
Volunteer and Internship Experience
- Middle School 328 (2015): Tutoring & administrative assistance
- Armory Cat & Dog Hospital Internship (2016): Caretaking for pets & administrative support
- XL Wellness & Consulting (2017-2020): Assisted with promoting information about community mental health classes
Timeline
Home Health Aide
Better Families Inc
11.2020 - Current
Receptionist
Pediatrics 2000
01.2015 - 01.2017
City As High School
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