Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Linette Maldonado

Tampa,FL

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Housekeeping Supervisor

Home aglow
Tampa, FL
01.2015 - Current
  • Developed training programs for existing housekeepers on topics such as proper sanitation techniques or emergency procedures.
  • Investigated customer complaints regarding housekeeping services and took appropriate action to resolve them.
  • Provided feedback on employee performance, identifying areas of improvement while recognizing successes.
  • Analyzed data collected from surveys or reports in order to identify areas needing improvement in terms of cleanliness or service delivery.
  • Assisted with the recruitment process for new housekeepers, including interviewing potential candidates and conducting background checks.
  • Scheduled employees' shifts according to occupancy levels at the hotel.

Restaurant Owner

A Lo Boricua Foodtruck
Tampa, FL
05.2022 - 05.2024
  • Monitored customer feedback to ensure satisfaction with menu items and services provided.
  • Ensured compliance with all applicable laws, regulations and policies governing restaurants in the area.
  • Evaluated performance of employees regularly through performance reviews, coaching sessions and feedbacks from customers.
  • Coordinated catering services when requested by customers .
  • Ensured compliance with health codes, safety regulations, and other applicable laws.
  • Maintained up-to-date knowledge of industry trends and best practices.
  • Implemented operational procedures to maximize efficiency while minimizing costs.
  • Oversaw daily operations of the restaurant including staff scheduling, budgeting and inventory management.

Group Leader

Los Molinos Motel
Vega Baja, PR
04.2002 - 01.2014
  • Conducted regular performance reviews with team members, providing constructive criticism when necessary.
  • Enforced organizational policies while creating an environment that encourages open dialogue.
  • Provided assistance with conflict resolution among team members.
  • Maintained a high level of communication between group members and other departments.
  • Encouraged team members to take initiative in their roles by offering rewards for going above expectations.
  • Planned work schedules based on individual strengths, weaknesses, job requirements.

Education

High School Diploma -

Lino Padron
Puerto Rico
05-1998

Skills

  • Problem-Solving
  • Client Service
  • Work Planning
  • Cash Handling
  • Technical Support
  • Coaching
  • Team Supervision
  • Quality Improvement
  • Attention to Detail
  • Teamwork and Collaboration
  • Call Center Operations
  • Client Support
  • Staff Training
  • Leadership
  • Documentation And Reporting

Certification

ServSafe Certification

Languages

English
Professional
Spanish
Professional

References

References available upon request.

Timeline

Restaurant Owner

A Lo Boricua Foodtruck
05.2022 - 05.2024

Housekeeping Supervisor

Home aglow
01.2015 - Current

Group Leader

Los Molinos Motel
04.2002 - 01.2014

High School Diploma -

Lino Padron

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Linette Maldonado