Linette Rodriguez
Port Lucie
Summary
Proven leader in healthcare management, adept at enhancing team productivity and patient care at Veterans Memorial Home - Vineland. Skilled in healthcare software and employee relations, I've successfully increased staff satisfaction and improved patient-to-nurse ratios. My adaptability and problem-solving abilities have driven quality improvements, making a tangible impact on operational efficiency.
Overview
10
10
years of professional experience
Work History
Staffing Coordinator, Nursing Administration
Veterans Memorial Home - Vineland
06.2021 - Current
- Coordinated vacation requests efficiently to maintain proper staffing levels without affecting patient care quality.
- Coordinated orientation and training programs for new nursing hires, ensuring seamless integration into teams.
- Developed strong relationships with external agencies for efficient contract staff hiring during peak periods.
- Increased staff satisfaction with effective conflict resolution strategies and open communication channels.
- Optimized nurse staffing levels by analyzing patient needs and coordinating shift schedules.
- Collaborated with nursing managers to develop performance improvement plans for struggling team members.
- Improved patient-to-nurse ratios by proactively identifying staffing shortages and adjusting schedules accordingly.
- Streamlined communication between nursing staff and administration for improved workflow efficiency.
- Facilitated cross-department collaboration, resulting in better resource allocation and patient care.
- Reduced nurse turnover rates by addressing concerns and implementing retention initiatives.
- Supported nurses'' professional development by identifying learning opportunities and promoting continuing education resources.
- Ensured adequate coverage during emergencies or unexpected absences, maintaining high-quality patient care standards.
- Filled staffing vacancies and developed schedules to guarantee sufficient shift coverage.
- Reviewed and adjudicated requests for PTO, vacation, maternity leave and both paid and unpaid leaves of absences.
- Collaborated with unit managers and directors on floor orientation scheduling, establishing and strategizing on departmental staffing needs.
- Maintained accurate attendance records and assisted with disciplinary processes in cases of excessive absences or tardiness.
- Developed and implemented onboarding and orientation programs for new employees.
Caregiver
Personal Preference Program
04.2016 - 06.2021
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
Office Manager Medical
Anamaya Internal Medicine
12.2014 - 06.2016
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Reduced environmental impact by initiating recycling program and promoting paperless processes.
- Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
- Clinical Duties
- Medical Billing And Coding
- In-house Labs
- Venipuncture
- In-house Medical Procedures
Education
Associate of Science - Medical Assistant
Texas School Of Business
Houston, TX01-2004
Skills
- Staff training and development
- Quality improvement
- Employee relations
- Healthcare software proficiency
- Recruitment and retention
- Task delegation
- Policy adherence
- Patient prioritization
- Scheduling expertise
- Willingness to learn
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Workplace safety
- Excellent communication
- Adaptability and flexibility
- Training and mentoring
Timeline
Staffing Coordinator, Nursing Administration
Veterans Memorial Home - Vineland
06.2021 - Current
Caregiver
Personal Preference Program
04.2016 - 06.2021
Office Manager Medical
Anamaya Internal Medicine
12.2014 - 06.2016
Associate of Science - Medical Assistant
Texas School Of Business
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