Linette Stubblefield
Plant City,FL
Summary
Experienced administrative professional known for exceptional organizational skills and attention to detail. Successfully supervised clerical operations and trained staff to improve workflow and compliance. Ready to contribute to financial processing and customer service excellence.
Overview
34
34
years of professional experience
Work History
Financial Specialist
University of Florida Cardiology
Tampa, Florida
01.2013 - 08.2019
- Processed financial transactions for cardiology services and patient accounts.
- Assisted in budget preparation for cardiology departmental needs and programs.
- Maintained accurate records of expenditures and revenue for financial reporting.
- Collaborated with healthcare staff to streamline financial operations and workflows.
- Conducted audits of financial documents to ensure compliance with university policies.
- Responded to inquiries regarding billing and payment procedures from patients and staff.
- Utilized accounting software to track financial data and generate reports efficiently.
- Greeted patients warmly upon arrival at the eye clinic.
- Managed multi-line phone system, answering inquiries promptly.
- Scheduled appointments using electronic health record software.
Clerical Director
Florida Cardiovascular Institute
Tampa, Florida
08.1995 - 01.2013
- Supervised daily clerical operations to ensure workflow efficiency.
- Trained staff in office procedures and documentation standards.
- Managed scheduling for patient appointments and staff assignments.
- Coordinated communication between departments and external vendors.
- Maintained organized filing systems for patient records and billing.
- Implemented office policies to enhance compliance with regulations.
- Assisted in the development of training materials for new hires.
- Oversaw inventory management for office supplies and equipment.
- Monitored inventory levels of office supplies and placed orders when necessary.
- Reviewed documents for accuracy and completeness prior to submission or release.
- Organized meetings with internal stakeholders to discuss operational objectives.
Receptionist Manager
Dr. John Ramirez Cadioligist
Tampa, Florida
04.1988 - 08.1995
- Managed front desk operations for busy cardiology practice.
- Scheduled patient appointments and coordinated follow-up visits efficiently.
- Trained and supervised reception staff to enhance customer service skills.
- Handled patient inquiries and resolved issues with professionalism.
- Maintained accurate patient records using electronic health record systems.
- Implemented office procedures to streamline workflow and improve efficiency.
- Collaborated with medical staff to ensure smooth patient flow in the office.
- Monitored inventory of office supplies and placed orders as needed.
- Monitored the front desk area to ensure it was kept clean and organized at all times.
- Compiled reports on reception activities such as call volumes and visitor traffic.
- Answered phone calls promptly while routing them appropriately within the organization's structure.
- Greeted and directed all visitors, clients, and customers in a professional manner.
- Responded to customer complaints in a timely manner while ensuring their satisfaction with resolution of issues.
Receptionist
Tampa Eye Clinic
Tampa, FL
04.1985 - 04.1985
- Greeted patients upon arrival at eye clinic, fostering a welcoming environment.
- Managed multi-line phone system, addressing inquiries with efficiency.
- Scheduled and confirmed appointments using electronic health record software.
- Collected patient information, ensuring accuracy in records management.
- Coordinated with medical staff to enhance patient flow and reduce wait times.
- Processed insurance authorizations and verified coverage details for patients.
- Maintained organized and clean reception area daily to promote professionalism.
- Assisted patients with paperwork and provided clear directions within clinic.
Education
High School Diploma -
Jefferson High School
Tampa, FL05-1974
Timeline
Financial Specialist
University of Florida Cardiology
01.2013 - 08.2019
Clerical Director
Florida Cardiovascular Institute
08.1995 - 01.2013
Receptionist Manager
Dr. John Ramirez Cadioligist
04.1988 - 08.1995
Receptionist
Tampa Eye Clinic
04.1985 - 04.1985
High School Diploma -
Jefferson High School