Summary
Work History
Skills
Timeline
Generic

Linette Subero

Franklin Square,NY

Summary

Dynamic Administrative Manager with a proven track record at Gamma Care Corp., excelling in office management and staff supervision. Expert in organization and multitasking, I enhanced operational efficiency and maintained meticulous record-keeping. Adept at resolving conflicts, I fostered a positive work environment while ensuring exceptional support for executive-level staff.

Work History

Administrative Manager

Gamma Care Corp.
  • Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
  • Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
  • Supervised staff and delegated tasks to maintain positive, productive administrative operations.
  • Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Executive Administrator

Command Collective
  • Provided administrative support and assisted with scheduling appointments and meetings.
  • Prepared official company communication and presentations.
  • Assisted with account management and coordination of public relations activities including media monitoring, research, reporting, and content creation.
  • Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.

Customer Service Representative

Fidelis Care
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Customer Service Representative

Healthfirst Insurance
  • Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up.
  • Participated in training programs to enhance product knowledge and customer service skills.
  • Negotiated solutions with dissatisfied customers, turning potential negative reviews into positive testimonials.
  • Resolved escalated customer issues, restoring confidence in company's commitment to service excellence.

Skills

  • Office administration
  • Organization and multitasking
  • Office management
  • Staff management
  • Scheduling and calendar management
  • Recordkeeping and reporting

Timeline

Administrative Manager

Gamma Care Corp.

Executive Administrator

Command Collective

Customer Service Representative

Fidelis Care

Customer Service Representative

Healthfirst Insurance
Linette Subero