Linfford Kwarteng
Overview
2
2
years of professional experience
Work History
GPS Cybersecurity Consulting Intern
Ernst & Young
06.2025 - Current
- Use Docker to optimize containerization processes for a government agency, enhancing deployment efficiency and improving system scalability for secure, mission-critical environments.
- Participate in EY’s Crack the Code competition, creating an innovative solution for automated risk assessment tailored to government agencies, streamlining threat identification and risk prioritization.
Peer Mentor
Ujima LLC Mentorship Program
08.2023 - 05.2025
- Provide academic support and connect first-year Information Technology students with essential campus resources to promote their academic success and personal development.
- Serve in a leadership role by mentoring and guiding first-year IT students, fostering community engagement and supporting their transition into university life.
Billing Coordinator Intern
Inova Fairfax Medical Campus
05.2023 - 08.2023
- Utilize Epic software to manage over 200 patient accounts and billing claims weekly, ensuring 98% accuracy and compliance with healthcare regulations.
- Shadow senior billing coordinator to deepen understanding of revenue cycle management processes, contributing to a 10% reduction in claim processing time through improved workflows.
Education
Bachelor of Science - Cybersecurity Management and Analytics
Virginia Polytechnic Institute And State University
Blacksburg, VA05.2026
Skills
- Languages: Java, Python, VBA, SQL, HTML
- Tools: Eclipse, PowerBI, BlueJ, Visual Studio Code, Codio, Anaconda, Microsoft Excel
Projects
Military Expenditure Data Analysis and Visualization – Python
- Analyzed and visualized top 10 global military spenders (2019-2023) using Python, creating data-driven insights on spending trends, GDP impact, and per capita distribution.
- Developed custom functions in Pandas and Matplotlib for data processing, aggregation, and multi-format visualization, including line plots, table displays, and pie charts.
Spotify Data Processer – VBA
- Developed interactive tools using raw Spotify data, incorporating buttons and dynamic graphs to enhance data navigation and visualization for cybersecurity analysis.
Input File Reader/Analyzer – Java
- Developed a Java-based text analyzer to efficiently scan and identify key elements from input files.
- Implemented functionality to detect patterns in text files, including long words, capitalized words, and sentence structures.
Affiliations
- National Society of Black Engineers (NSBE) – Member
- National Society of Leadership and Success (NSLS) – Member
- VT Black Men Excellence Network (BMEN) – Programs Chair
Timeline
GPS Cybersecurity Consulting Intern
Ernst & Young
06.2025 - Current
Peer Mentor
Ujima LLC Mentorship Program
08.2023 - 05.2025
Billing Coordinator Intern
Inova Fairfax Medical Campus
05.2023 - 08.2023
Bachelor of Science - Cybersecurity Management and Analytics
Virginia Polytechnic Institute And State University
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<ul> <li>Operations Management Responsibilities:</li> <li>Supervised a cross-functional team of over 40, including field technicians, logistics personnel, and customer service agents.</li> <li>Developed and implemented SOPs that improved field installation efficiency by 30%.</li> <li>Managed nationwide GPS device deployments for fleet clients, coordinating logistics, and resource allocation.</li> <li>Maintained service-level agreements (SLAs) with clients, ensuring a 95%+ client satisfaction rate.</li> <li>Monitored and managed the inventory of GPS tracking devices and installation equipment.</li> <li>Generated and presented monthly operational performance reports to executive leadership.</li> <li>IT Management Responsibilities:</li> <li>Led the administration and technical maintenance of the Nsoroma GPS tracking platform (web and mobile).</li> <li>Oversaw server infrastructure, software updates, and data security across internal systems.</li> <li>Integrated third-party APIs into the company’s GPS platform for enhanced client reporting.</li> <li>Provided tier-2 technical support for software and hardware issues, reducing resolution time by 40%.</li> <li>Implemented cybersecurity protocols and backup solutions to secure client data.</li> <li>Researched and deployed new GPS hardware models, reducing device failure rates by 25%.</li> </ul> at NSOROMA GPS LTD<ul> <li>Operations Management Responsibilities:</li> <li>Supervised a cross-functional team of over 40, including field technicians, logistics personnel, and customer service agents.</li> <li>Developed and implemented SOPs that improved field installation efficiency by 30%.</li> <li>Managed nationwide GPS device deployments for fleet clients, coordinating logistics, and resource allocation.</li> <li>Maintained service-level agreements (SLAs) with clients, ensuring a 95%+ client satisfaction rate.</li> <li>Monitored and managed the inventory of GPS tracking devices and installation equipment.</li> <li>Generated and presented monthly operational performance reports to executive leadership.</li> <li>IT Management Responsibilities:</li> <li>Led the administration and technical maintenance of the Nsoroma GPS tracking platform (web and mobile).</li> <li>Oversaw server infrastructure, software updates, and data security across internal systems.</li> <li>Integrated third-party APIs into the company’s GPS platform for enhanced client reporting.</li> <li>Provided tier-2 technical support for software and hardware issues, reducing resolution time by 40%.</li> <li>Implemented cybersecurity protocols and backup solutions to secure client data.</li> <li>Researched and deployed new GPS hardware models, reducing device failure rates by 25%.</li> </ul> at NSOROMA GPS LTD