Summary
Overview
Work History
Education
Skills
Languages
Timeline
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LING CHIANG HSU

San Jose,CA

Summary

Accomplished Field Test Engineer with a proven track record at Google and HTC Corporation, adept in technical problem-solving and project execution. Expertise in test strategy and performance testing led to significant modem optimization for Google's Pixel projects across EU and US carriers. Demonstrates strong requirements analysis and a knack for reducing product defects through meticulous testing and corrective actions, lead cross-functional teams to successfully deliver projects.

Overview

10
10
years of professional experience

Work History

Google TVC, Field Test Engineering Support

HCL Technologies
11.2023 - Current
  • Familiarity with Pixel new features, engaging with product teams to gain insights into the new functionalities, then designing test procedures
  • Knowledge of field testing methodologies, equipment, analyze field test data and identify trends, and optimized regression testing efforts
  • Technical problem-solving, have ability to identify and troubleshoot technical issues related to devices and networks, provide immediate advice to team members.

Pixel Phone Project Manager

Google
01.2018 - 05.2023
  • Successfully managed multiple pixel projects on all EU carriers and AT&T US. Understand resource availability, product features, planning field tests, monitor project progress, identify risks and take corrective action as needed.
  • Establish effective communication with cross-teams/sites, share trace test reports and issue statements to all stakeholders, and align with organizational goals.
  • Responsible for modem SW/HW performance and functional optimization, validation and certification on field/Lab of 5G SA/NSA, LTE, 3GPP features with multiple cross-functional teams
  • Onsite support for US carrier (VZW, TMO, AT&T), all EU carrier, field test and carrier certification acquired for Pixel, research NAS and IMS log analysis
  • Ability for NAS and IMS failure analysis, reduced product defects by root cause analysis and implementing corrective actions.

Field Test Engineer

HTC Corporation
04.2015 - 01.2018
  • Performed global field testing to secure the modem/radio functionality and stability in different countries, including US, CA, UK, DE, FR. Optimized regression testing efforts through continuous improvement of test cases and methodologies.
  • Conducted Lab / field testing of pixel phone and joint tests with customers.
  • Executed customer plan, including Spirent, GCF, AT&T 10776, TMOUS V26, VZW Gfit, etc
  • Reviewed test cases that could be changed to automated tests, created comprehensive test scripts with development teams.

Education

Bachelor of Science - Department of Communication Engineering

Yuan Ze University
Taoyuan Taiwan
06.2012

Skills

  • Test Execution / Performance Testing / Functional Test / Automated testing
  • Technical problem solving / Troubleshooting
  • Project Management /Project planning and execution
  • Requirements Analysis / Root Cause Analysis
  • Cross-Functional Teamwork
  • Test strategy

Languages

Chinese (Mandarin)
Native or Bilingual
English
Full Professional

Timeline

Google TVC, Field Test Engineering Support

HCL Technologies
11.2023 - Current

Pixel Phone Project Manager

Google
01.2018 - 05.2023

Field Test Engineer

HTC Corporation
04.2015 - 01.2018

Bachelor of Science - Department of Communication Engineering

Yuan Ze University

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LING CHIANG HSU