Master's degree in Educational Counseling with three years of professional experience in student services
Skilled in planning, coordinating, and supervising programs for diverse student populations
Proficient in analyzing complex situations and advising students effectively
Self-directed with strong communication skills and ability to build cooperative relationships
Strong understanding of the California State University system
Overview
10
10
years of professional experience
Work History
Founder
The Pham Mentor
12.2021 - Current
Established viable business by identifying educational needs of students in Vietnam and developing innovative solutions to studying and mastering English proficiency tests
Assisted mentees to improve their college applications by acquiring 6.0 band score and higher on IELTS exam
Facilitated successful career transitions for multiple entry-level job seekers resulting in job offers and field changes
Senior Program Coordinator of College Access Program
Breakthrough Silicon Valley (BTSV)
09.2020 - 06.2021
Managed and advised caseload of 100 high school students with diverse backgrounds
Designed and facilitated 20 academic and professionalism workshops during academic year of 2020-2021
Directed planning, execution, and delivery of Peer Mentoring Program for high school students at BTSV
Created BTSV's Academic Advising Guideline in accordance to state and district's regulation
Analyzed program data by tracking and reporting program outcomes to identify areas of improvement
Developed strong relationships with stakeholders, ensuring clear communication and timely project updates
Tutor Graduate Assistant
Peer Connections, SJSU
08.2018 - 06.2020
Acted as Interim during the absence of the Program Coordinator from October 2018 to April 2019
Supervised tutor team of 40 to 45 undergraduate and graduate student staffs from different disciplines and cultural backgrounds
Advised students in regard to their emotional well-being, academic performance, and professional development
Served as liaison with other university staffs and committees to provide weekly trainings and events for students
Arranged and participated in recruiting, interviewing, and training of tutors, mentors, and supplemental instructors
Proficient in conducting thorough program evaluations to assess effectiveness and drive continuous improvement
HR Recruiting Coordinator
Coherent, Inc.
08.2017 - 08.2018
Acted as Interim Executive Secretary for the CFO and General Counsel from 02/2018 to 05/2018
Supported team of in-house recruiters by managing candidates' resumes, scheduling interviews, and drafting offer letters
Conducted thorough pre-screening interviews to assess candidate qualifications, resulting in more efficient interview process for hiring managers
Managed relationships with external recruiting agencies to source specialized talent when needed
Assisted HR team members in creating and implementing employee referral programs, contributing to high levels of employee satisfaction and retention
Psychology Research Assistant
Workplace Diversity Lab
11.2015 - 08.2017
Collaborated with lab managers and research assistants to design experiments and review topics for potential studies related to diversity in higher education
Drafted and submitted experimental procedures to Institutional Review Board to ensure confidentiality of data collection
Presented research findings at Western Psychological Association 2017 Conference.
Instructional Student Assistant
Educational Opportunity Program
08.2016 - 05.2017
Provided 50 tutoring sessions to EOP students in preparation for their success in college
Supported diverse learners by adapting teaching methods to accommodate various needs and abilities
Assisted students with diverse learning needs in skill building, which includes time management, exam preparation, and test-taking strategies.
Writing/Reading Tutor
De Anza Community College
09.2014 - 01.2015
Completed 30 reading/writing tutoring sessions during Fall quarter
Conducted educational assessments to identify students' learning needs
Coached non-native English speakers in developing listening and speaking skills
Education
Master of Arts in Counselor Education - Counseling and Student Personnel
San Jose State University
San Jose, CA
05.2020
Bachelor of Arts in Social Science - Psychology
San Jose State University
San Jose
05.2017
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
References
MacKenzy Bennett, College Access Manager at Breakthrough Silicon Valley
Sarah Uminski, Program Coordinator at Northern Arizona University
Tiffany Doan, Assistant Director at San Jose State University Lucas School of Business
Timeline
Founder
The Pham Mentor
12.2021 - Current
Senior Program Coordinator of College Access Program
Breakthrough Silicon Valley (BTSV)
09.2020 - 06.2021
Tutor Graduate Assistant
Peer Connections, SJSU
08.2018 - 06.2020
HR Recruiting Coordinator
Coherent, Inc.
08.2017 - 08.2018
Instructional Student Assistant
Educational Opportunity Program
08.2016 - 05.2017
Psychology Research Assistant
Workplace Diversity Lab
11.2015 - 08.2017
Writing/Reading Tutor
De Anza Community College
09.2014 - 01.2015
Master of Arts in Counselor Education - Counseling and Student Personnel