Overview
Work History
Education
Timeline
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Linh Pham

Portland,OR

Overview

5
5
years of professional experience

Work History

Security Badging Coordinator

Port Of Portland
06.2022 - Current
  • Conducted daily audits of applications to ensure adherence to company policies and federal regulations mandated by TSA and FAA
  • Collaborated across departments to enforce company policies on tenant procedures, working with Accounting, Human Resources, and Property teams
  • Ensured adequate stock levels of office supply inventory, sourced cost-effective suppliers, and maintained accurate record keeping of department expense reports
  • Handled highly confidential sensitive security information with the utmost discretion and professionalism, while maintaining strict confidentiality at all times
  • Leveraged advanced proficiency in Microsoft Office Suite, including Outlook, Word, Excel, Teams, and SharePoint to streamline administrative tasks and enhance efficiency
  • Maintained meticulous attention to detail in data entry processes to guarantee compliance with regulatory body's (TSA, FAA, FBI, and CBP) rules and regulations, minimizing errors and ensuring data accuracy.

Senior Operations Specialist

Susquehanna Area Regional Airport Authority
11.2019 - 06.2022
  • Proactively identified opportunities for process improvement and implemented changes to streamline project workflows and increase efficiency
  • Facilitated seamless communication between departments and internal/external stakeholders by promptly responding to phone calls, emails, and messages
  • Handled monthly badge billing procedures, liaised with the finance department to guarantee the accuracy of invoices dispatched to tenants
  • Provided direct reports to the Operations Director concerning emergency events by providing course of action proposals and coordinating emergency responses, in order to ensure adherence to proper procedures
  • Generated and formatted documents, reports, and presentations; proofread and edited documents for accuracy and clarity; maintained electronic and physical filing systems
  • Directed snow removal teams in accordance with established protocols and safety procedures, prioritizing critical areas such as runways, taxiways, and aprons to minimize flight delays and disruptions
  • Coordinate construction activity with vendors, contractors, maintenance, engineering, and FAA to ensure safe operating conditions
  • Ranked daily tasks according to operational requirements, ranging from addressing accidents and alerts to delivering training sessions for all airport tenant employees
  • Suggested problem-solving enhancements to rectify operational errors or inefficiencies seamlessly, without disrupting other tasks or departments
  • Coordinated all new incoming tenants per airport contract with proper documentation and information to access airport property
  • Managed, presented, and recorded all airport training to ensure compliance of FAA requirements.

Airport Intern

Port of Pasco
06.2019 - 09.2019
  • Aided the Deputy Director on airfield operations and monitored all ongoing airport construction projects on a daily basis
  • Assisted with planning and executing company events, including logistics and coordination of the live, in-person emergency response simulation for FAA compliance
  • Provided interdepartmental administrative support, by relaying meeting information to departments unable to attend critical meetings, reviewed background checks, and ensured tenant contract compliance
  • Attended all executive meeting with Airport President, Deputy Director, and Chief of Police.

Education

Aviation Management -

Central Washington University
Ellensburg, WA
06.2019

Timeline

Security Badging Coordinator

Port Of Portland
06.2022 - Current

Senior Operations Specialist

Susquehanna Area Regional Airport Authority
11.2019 - 06.2022

Airport Intern

Port of Pasco
06.2019 - 09.2019

Aviation Management -

Central Washington University

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Linh Pham