Linh Tran
Seattle,WA
Summary
Within two years of experience in office operations, customer service, and administrative support, I bring a proactive and detail-oriented approach to the Office Assistant role. I have a proven track record of managing front desk tasks, scheduling appointments, and providing excellent service to ensure smooth operations. My background in accounting and document management allows me to support efficient workflows and improve team productivity. I am eager to leverage my organizational skills and ability to multitask to contribute to the success of your company and support your team’s goals.
Overview
3
3
years of professional experience
Work History
CUSTOMER SERVICE REPRESENTATIVE
Urban Concept-Urban Nail Box
07.2023 - Current
- Managed front desk operations: managed phones and greeted visitors
- Managed to schedule appointments and maintained appointment calendar for multiple staff members
- Provided customers and visitors with service in person and over the phone
- Keep company rating above 4.5 star
ACCOUNTING ASSISTANT
Arvue Eye Care
04.2023 - 06.2023
- Issue invoices, receipts, cash receipts and payment vouchers
- Check and reply emails, telephone from customers related to invoices
- Processed and distributed incoming mail and faxes
ASSISTANT STORE MANAGER
Urban Concept-Aroom Coffee
07.2022 - 01.2023
- Provided quality customer service by communicating with clients to address questions, managing staff and inventory
- Helped oversee the daily operations of the store, concerns, and needs
- Resolved customer complaints and handled situations
- Fostering positive experiences to maintain customer loyalty
DOCUMENT CONTROL CLERK
Charlie Dang Income&Accounting
02.2022 - 04.2022
- Organizing billing and invoice data, prepared accounts receivable and generated revenue reports
- Provided administrative support by carrying out filing, data entry, and scanning of documents
- Organized and marked on such as grade or acceptance - rejection status
Education
B.A. - Business Administration
Central Washington University
Des Moines, WA12.2024
A.A. - Business
Seattle Central College
Seattle, WA12.2021
Seattle Central College
Seattle, WA02.2021
Skills
- Workflow Schedules
- Customer service
- Highly organized and efficient
- Ability to multitask
- Ability to work under pressure
- Basic Excel & Microsoft Office
- Problem-solving
- Time management
- Call center experience
- Computer proficiency
Activities
Seattle Central College, 02/01/21 - 02/28/21, Seattle, WA - Tutor Volunteer
Helping to solve problem in Accounting subject 'Chapter 3&4 Adjust and Process Balance Sheets'
Languages
Vietnamese
Native or Bilingual
English
Full Professional
Timeline
CUSTOMER SERVICE REPRESENTATIVE
Urban Concept-Urban Nail Box
07.2023 - Current
ACCOUNTING ASSISTANT
Arvue Eye Care
04.2023 - 06.2023
ASSISTANT STORE MANAGER
Urban Concept-Aroom Coffee
07.2022 - 01.2023
DOCUMENT CONTROL CLERK
Charlie Dang Income&Accounting
02.2022 - 04.2022
A.A. - Business
Seattle Central College
Seattle Central College
B.A. - Business Administration
Central Washington University
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