Assists patients, schedules surgery, informs patients on surgery information and answers questions about surgery, schedules appointments, answers phone calls, texts, and emails.
Collect necessary co-pays, contact lens training, enter patient's data and medical history, create charts, follow HIPAA guidelines, perform Visual Field tests, Perform general administrative tasks including faxing, e-filing, and managing patient records.
Psychotherapy Skills Internship
Sentio University
Los Angeles, CA
04.2025 - 05.2025
Gained clinical experience with psychotherapy skills from major empirically-based treatment models.
Assisted Sentio University staff in testing new experiential educational methods for undergraduates.
Attended training and supervision sessions with Sentio University staff.
SEO Internship
Elkay Vietnam
02.2025 - 03.2025
Ensured technical accuracy and readability by simplifying complex concepts for a general audience.
Produced well-researched, clear, and concise articles on topics for the website.
Group Research Project: Student Preferences for Class Times
Irvine Valley College
09.2024 - 12.2024
Conducted a study analyzing student preferences for class times (morning, afternoon, and night) to determine trends in scheduling choices.
Developed research hypotheses and ensured methodological rigor in study design.
Gained experience in data collection, analysis, and reporting findings relevant to educational psychology and student behavior.
Internship
NKC Vietnam
06.2022 - 08.2022
Assists walk-in clients, schedules client appointments, answers phone lines, and helps clients with questions and issues.
Greet and welcome guests in person and on phone; answer questions about products.
Education
Bachelors of Arts - Psychology - Major in Psychology, Minor in Sociology
Chapman University
Orange
05-2026
Skills
Organization and Time management
Flexibility
Communication skills
Attention to details
Works well under pressure
Psychotherapeutic techniques
Professional demeanor
Quick learner
Administrative support
Strategic planning and analysis
Multitasking Abilities
Continuous improvement
Languages
English, Fluent
Vietnamese, Fluent
Chinese, Beginner
Timeline
Psychotherapy Skills Internship
Sentio University
04.2025 - 05.2025
SEO Internship
Elkay Vietnam
02.2025 - 03.2025
Group Research Project: Student Preferences for Class Times
Irvine Valley College
09.2024 - 12.2024
Medical/Office Assistant
Irvine Eye Physicians and Surgeons Inc.
04.2023 - Current
Internship
NKC Vietnam
06.2022 - 08.2022
Bachelors of Arts - Psychology - Major in Psychology, Minor in Sociology
Experience
, Certified Ophthalmic Technician at Eye Physicians and Surgeons of Augusta – The Eye GuysExperience
, Certified Ophthalmic Technician at Eye Physicians and Surgeons of Augusta – The Eye Guys