Performed in-depth diagnostics and troubleshooting on FWS equipment using specialized software, while coordinating with vendors to address complex problems.
Managed supplies inventory for FWS parts and accessories, utilizing Microsoft Excel and Contrail software to streamline tracking and ordering processes, enhancing resource availability.
Monitored and maintained 50+ Flood Warning Sensors (FWS), ensuring operational efficiency and reliability across sites in NC.
Procured and installed 25 new FWS equipment as needed, enhancing system capabilities and supporting expanded monitoring efforts.
Manager
Kinston Buffet Inc.
Kinston, NC
10.2019 - 07.2023
Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
Established and maintained effective communication with staff members to ensure efficient operations.
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
Education
Bachelor of Arts - Economics
University of North Carolina At Chapel Hill
Chapel Hill, NC
05.2024
Associate in Arts -
Lenoir Community College
Kinston, NC
05-2020
Skills
Certificates/Ratings:
Private Pilot
FAA First Class Medical Certificate
Flight Time (Hours):
Total Time: 925
Total Landings: 188
Instruction Rcvd: 778
PIC: 147
Languages
Chinese (Mandarin)
Professional
Affiliations
Impact Investing Club – Chapel Hill, NC
Engaged in the emerging field of impact investing, focusing on companies prioritizing people, profit, and the planet.
Broadened understanding of socially responsible financial practices.
Chinese Undergraduate Students Association – Chapel Hill, NC
Facilitated cultural exchange and understanding through various social events and intellectual activities, enriching the multicultural environment on campus.
Make-A-Wish Foundation Fundraiser – Chapel Hill, NC
Collaborated with a team to raise over $3,000 for the Make-A-Wish Foundation by selling custom commissions, contributing to a philanthropic cause.