Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Linita Cornelious

HOPKINS,MINNESOTA

Summary

Accomplished Store Manager and Senior Team Lead with a proven track record at Starbucks and Target, enhancing productivity and fostering customer relations through expert problem-solving and multitasking. Skilled in developing high-performing teams and driving organizational goals with a focus on customer service excellence.

Overview

25
25
years of professional experience
6
6
years of post-secondary education

Work History

Store Manager

Starbucks
09.2019 - Current
  • Managed daily operations to ensure smooth functioning of an store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Fostered an positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.


Senior Team Lead

Target
05.1999 - 09.2019
  • Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
  • Increased overall productivity with consistent monitoring of team progress, adjusting priorities as needed.
  • Developed high-performing team members through targeted training programs and one-on-one coaching.
  • Established clear performance metrics for individual team members, driving accountability towards meeting organizational goals.
  • Promoted high standards through personal example to help each member understand expected behaviors and standards.
  • Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.


Education

Some College (No Degree) - Psychology

University of Phoenix
Tempe, AZ
10.2010 - 10.2016

Skills

  • Problem-Solving
  • Customer Relations
  • Multitasking and Organization
  • Outstanding communication skills
  • Team leadership and coaching
  • Training and mentoring
  • Inventory Control
  • Goals and performance
  • Relationship building and management
  • Payroll Management
  • Culture development
  • Delegating Work
  • Vendor Management

Accomplishments

  • Increased sales by 5.9% L2Y by coaching department managers on new merchandising standards.
  • Achieved the top ten in the area store ranking within 2 years.
  • Recruited 3 successful new managers within two year.
  • Oversaw a team that was apart of the test program for the pick up and drive up order. Under my leadership, my team had a big impact for this process.
  • Within two years, I was the store manager of the quarter for the district three times.
  • I have trained three assistance store managers and three managers in training.
  • Within the past two years, I have dual managed two stores. I created a great community for the partners while the team was transitioning to the new store manager and when the store was permanently closing down.

Languages

Spanish
Limited Working

Timeline

Store Manager

Starbucks
09.2019 - Current

Some College (No Degree) - Psychology

University of Phoenix
10.2010 - 10.2016

Senior Team Lead

Target
05.1999 - 09.2019

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Linita Cornelious