Linn Perez

Check-in: Assisting passengers with check-in, luggage, and boarding passes.

Boarding: Calling passengers to board, explaining boarding procedures, and ensuring passengers board safely and on time.

Luggage: Taking luggage for on-flight checking, providing luggage tags, and weighing carry-on luggage.

Announcements: Making flight announcements and other changes.

Passenger assistance: Helping passengers with mobility issues, unaccompanied children, and special needs.

Documentation: Verifying passenger identification and boarding passes, and ensuring passengers have proper documentation.

Coordination: Coordinating with flight attendants and gate staff.

Inquiries: Responding to passenger inquiries and helping passengers find connecting flights, customs, or baggage check areas.

Greeting guests: Welcoming and greeting guests to the restaurant. Answering questions: Answering questions and recording complaints. Handling payments: Collecting payment and making change for guests. Maintaining records: Keeping file records and performing a daily bucket check to ensure guest information is up to date. Following up: Following up with guests after an issue is resolved. Resolving conflicts: Resolving conflicts with guests who are displeased or unpleasant. Working with other staff: Working closely with other staff members. Being flexible: Being available to work days, evenings, weekends, late nights, overnight shifts, and holidays.

Engaged customers in friendly, professional dialogue to determine needs. Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Worked with fellow sales team members to achieve group targets.
Helped customers find specific products, answered questions and offered product advice.