Linnard Hendrix
HUMBLE,Texas
Summary
I am detailed-oriented, professional with solid experience in the Shell Pipeline and Shell Chemical. Recognized as a quick learner with exceptional technical and intelligent decision-making skills. Displays operational excellence with speed, consistency and efficiency when working well under pressure to meet deadlines.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
39
39
years of professional experience
1
1
Certification
Work History
Console Supervisor
Shell Pipeline
Houston, TX
09.2013 - Current
- As a Console Supervisor I am accountable for myself and my direct reports to Maintain safe, secure, and compliant operations. I am responsible to ensure Controllers meet all Control Center Training and Qualification Program (Department of Transportation – DOT) and Corporate training requirements.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Identified individual employee's unique work styles and adapted management methods.
- Evaluated employee performance and coached and trained to improve weak areas.
- Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
- I Lead and Champion the Goal Zero Culture in which no harm or releases are caused by the Control Center that is supported by process safety, barrier thinking, chronic unease, and HEMP initiatives, as well as complying with the Life Saving and Golden Rules.
- Look for opportunities to implement new standards, processes, and technologies. I ensure SCADA data and equipment is maintained via the S/4 Work Notification process. Ensure OASyS functionality, navigability, and display visibility meets Control Center Operations requirements by collaborating with Technical Staff as required. I have and will continue to Coach, mentor, and develop Staff to enable People Progression and Career Development. Currently provide vacation coverage for Console Supervisors.
- I have a strong understanding of the Control Center standards, policy, processes, and procedures. I Communicate those standards, policies, processes, and procedures to Field and Engineering personnel to ensure compliance with DOT regulations and industry best practices
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
- Mentored and trained newly hired Controllers on operating equipment and safety and developed training manual to use for reference. I worked as the Training/Hiring Coordinator and Console Supervisor for two years in the Control Center.
- As a Console Supervisor I have maintained an above average score as a Team Leader in the Shell People Survey
Production Team Leader
Shell Chemicals
Houston, TX
09.2010 - 08.2013
- Is responsible supervision, coaching and development of a team of 10 -15 shift operating personnel, making sure operational priorities are understood and met
- The role includes understanding the short-term business plan for operating areas and supporting activities to achieve objectives with a strong focus on safety, compliance, throughputs, yields and energy usage
- The role assures the operating team is utilizing the Reliability Centered Maintenance (RCM) and Ensure Safe Production (ESP) work processes to operate units within defined limits and deliver long-term reliable operation
- Included in the accountabilities and responsibilities for this role are:
- Assure Health, Safety & Environmental management systems are executed and take action to address performance gaps
- Assure injuries and environmental events are reported and follow-up activities are initiated to prevent further incidents
- Understand unit targets and support operators in meeting these goals or resolving issues
- Encourage, facilitate and actively participate in team decision making and troubleshooting efforts
- Provide input to risk assessment in support of maintenance work prioritization
- Review operational team shift turnovers and end-of-shift reports to assure quality and content is meeting ESP expectations
- Work with Operators to understand and resolve alarm issues and RCM exception items
- Be a coach and mentor to team members
- Conduct performance reviews and administer positive discipline process
- Administer attendance policy and direct personnel to assure all positions are filled
- Identify team development needs
- End
- Monitored and evaluated teams, identifying and targeting opportunities for improvement.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Senior Pipeline Controller
SHELL PIPELINE COMPANY, LP
Houston, Texas
01.2000 - 07.2010
- Operates and monitors approximately 1700 miles of crude and gas pipelines, and 170 various facilities
- Utilizes computer and SCADA systems to monitor and analyze pipeline operations
- Monitors, controls, and directs operation activates of pipeline operations to ensure safe and efficient operations has authority and responsibility to shut down any and all movements if deemed necessary
- Implements and/or adjusts schedules furnished by Scheduling
- Plans system operations with lead-time in order to execute daily schedules
- Instructs and coordinates field in continuous operations line, tank, and unit usage, opening/closing of receipts/deliveries, and various system alignments
- Provides information and instructions to station and terminal pipeline personnel regarding batch changes at receipt and delivery locations
- Completes appropriate documentation during shift as required by activity.
- Help implemented the Procedure format we use today.
- Worked as a Controller ten years without a Red letter Goal Violation.
- Working on Project to use DRA in Offshore Operation in reducing operational cost.
- Scheduled Chemical and Oil while working as a Controller on the Gulf Coast offshore Console.
Operator- Gauger
Shell Pipeline
Houston, TX
07.1999 - 01.2000
- Set up machines to start production cycles and controlled machine settings.
- Kept accurate records of defective units or products.
- Efficiently read and interpreted blueprints.
- Inspected machine parts with measuring tools.
- Maintained organized work area by cleaning and removing hazards.
- Responsible for all product movements (approx 600,000 BPD)in and out of the terminal.
- Transferred product to storage vessels, made valve lineups, completed product sampling on 60 tanks using 5 different manifolds.
Right of way technician
SHELL PIPELINE COMPANY
Houston, TX
01.1998 - 07.1999
- Responsible for all product movements (approx 600,000 BPD)in and out of the terminal
- Transferred product to storage vessels, made valve lineups, completed product sampling on 60 tanks using 5 different manifolds
- Maintained inventory control through tank gauging and reconciled tickets
- Inputted information into computer programs and performed daily facility inspections.
- Performed complex mechanical alignments and calibration of equipment to quality standards.
- Determined maintenance requirements and assigned repairs to qualified employees.
- Planned, scheduled and delegated daily work to team of employees.
- Realigned production plans to boost productivity without dramatically increasing costs.
District Store Manager
Stop ‘N Go
Houston, TX
07.1995 - 01.1998
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Provided recommendations to promote brand effectiveness and product benefits, resulting in securing long-term accounts.
- Devised sales strategies to increase points of distribution, shelf space, product positioning, consumer awareness, trial, conversion and user acquisition.
- Built deep relationships with store managers, business owners and distribution partner sales teams by employing industry expertise and knowledge, retail strategies and sales tactics.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Communicated progress of monthly and quarterly initiatives to internal and external sales teams.
- Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.
- Prepared and implemented strategic growth plans for territory based on company goals and expectations.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
New Car Sales
Dick Edwards Ford/Lincoln Mercury
Manhattan, KS
02.1993 - 07.1995
- Offered comprehensive knowledge of vehicle operations and brand features.
- Negotiated vehicle prices and secure financing for customers.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Negotiated purchase prices and explained sales, warranty and optional products.
- Consistently met/exceed quote for product movement (Awarded Salesman of the Month” 5 Months);
Sales of new and used cars and trucks. - Served as assistant sales Manager for 1yr increased sales by 100 unit while serving as assistant Manager by Implementing new training strategies for to sales team.
Emergency Medical NCO
US Army
Fort Riley North, KS
11.1982 - 02.1993
- Trained to provide emergency medical treatment in crisis situations
- Responsible for the health, welfare, and training of 60 soldiers and maintenance of 20 medical vehicles
- Responsible for over $250,000 worth of medical equipment and supplies
- Coordinates medical readiness of one Tank Company for the battalion Aid Station
- Manages the Companies Drug and Alcohol program for 3yrs
- Responsible for submitting medical reports to higher headquarters
- Sergeant Hendrix is a soldiers soldier He knows how to get the best out of his people
- Serve in Operation Desert Storm
- He leads by example.
Education
B.S. Degree - Business Management
University of Phoenix
07.2008
Completed The Production Team Leader Certificate
Shell Training
Deek Park Chemical Process Technician Certification - Associate's Degree in Chemical Process
San Jacinto College
Houston, TX01.1999
Emergency Medical Technician - Associate's Degree Nursing
Sam Houston Health Science Academy
San Antonio, TX1987
Store Manager Training Certification - Associate's Degree in Retail Management
San Jacinto College
Houston, TX01.1998
Shell Front Line Leader Certificate
Shell Training Facility
Hammond, LA07.2010
Skills
- Priority management
- Training and mentoring
- Project Management
- Team Building
- Operations management
- Staff Management
Certification
Erica F Bryant, Matthew Duran Paul Vacek Delia A Del Fierro
Additional Information
Project I'm most proud of my work as a GOM Console Supervisor on projects that added millions to Shell's bottom line, bringing on New Platforms and Pipelines such as Olympus Oil and Gas, MC254A (Delta House) Several other over my 7 years as the Supervisor.
I am a active member on District School Health Advisory Council Board and what I'm most proud of I volunteer to help prevent Veteran Suicide.
Timeline
Console Supervisor
Shell Pipeline
09.2013 - Current
Production Team Leader
Shell Chemicals
09.2010 - 08.2013
Senior Pipeline Controller
SHELL PIPELINE COMPANY, LP
01.2000 - 07.2010
Operator- Gauger
Shell Pipeline
07.1999 - 01.2000
Right of way technician
SHELL PIPELINE COMPANY
01.1998 - 07.1999
District Store Manager
Stop ‘N Go
07.1995 - 01.1998
New Car Sales
Dick Edwards Ford/Lincoln Mercury
02.1993 - 07.1995
Emergency Medical NCO
US Army
11.1982 - 02.1993
B.S. Degree - Business Management
University of Phoenix
Completed The Production Team Leader Certificate
Shell Training
Chemical Process Technician Certification - Associate's Degree in Chemical Process
San Jacinto College
Emergency Medical Technician - Associate's Degree Nursing
Sam Houston Health Science Academy
Store Manager Training Certification - Associate's Degree in Retail Management
San Jacinto College
Shell Front Line Leader Certificate
Shell Training Facility
Similar Profiles
Dennis EckhartDennis Eckhart
Reliability and Integrity Team Lead at Shell PipelineReliability and Integrity Team Lead at Shell Pipeline
Stephanie (Pagliughi) AuthementStephanie (Pagliughi) Authement
Administrative Assistant at Shell PipelineAdministrative Assistant at Shell Pipeline
Joel HerreraJoel Herrera
I&E Technician at Isc Constructors Contractor for Shell PipelineI&E Technician at Isc Constructors Contractor for Shell Pipeline