Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
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Linnea Beard

Stuart,FL

Summary

As a licensed dental professional, I am eager to leverage my expertise of fostering strong relationships through consultative and solutions driven sales strategy goals. My proficiency spans the breadth of the dental industry, with a specialized focus on medical devices - specifically implant dentistry, biologics, digital workflow, and comprehensive product knowledge.

Overview

38
38
years of professional experience

Work History

Sales Training Associate Supervisor

ZimVie Dental (formerly Zimmer Biomet)
08.2019 - Current
  • Contributed to the overall success of the organization by consistently meeting or exceeding sales goals through effective training and coaching strategies.
  • Developed top-performing sales professionals by designing targeted skills-building workshops and individual coaching sessions.
  • Reduced onboarding time for new hires with the creation of a comprehensive sales training curriculum.
  • Elevated customer satisfaction rates by conducting thorough product knowledge training sessions for all employees.
  • Increased employee retention through regular feedback, mentorship, and personalized career development plans.
  • Enhanced team productivity by identifying skill gaps and providing targeted coaching sessions.
  • Ensured consistent messaging across multiple channels by coordinating closely with marketing teams during product launches and promotions.
  • Championed a culture of continuous improvement, fostering collaboration between departments for optimal operational results.
  • Assisted management in strategic planning and decision-making by providing data-driven insights.
  • Ensured compliance with company policies, procedures, and industry regulations at all times.
  • Optimized resource allocation to ensure timely completion of projects within budget constraints.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Customer Service Sr. Technical Representative

Zimmer Biomet (formerly Biomet 3i)
07.2012 - 08.2019
  • Account management for U.S and Canada, support in-bound clinical callers by providing advanced technical support, trouble shooting, accurate order placement, and account conflict resolution
  • Provided training, support and mentorship of customer service and the field sales teams
  • Identified opportunities for process improvement within the technical support team, implementing changes that led to increased efficiency.
  • Continuously expanded knowledge of industry trends and emerging technologies to better serve clients' evolving needs.
  • Oracle CRM used
  • Awards: Rookie of the Year 2013 & Accuracy 99.987% or higher annually.

Chief Operations Officer

Homebound Dental Services, LLC
11.2007 - 05.2013
  • Championed the corporation conceptualization, developed marketing campaigns, and sales strategies for this start-up company.
  • Established strong partnerships with external stakeholders to enhance corporate reputation.
  • Responsible for 100% of the company’s growth through successful practice management and collaboration with 10 nursing facilities and 15 care management companies to provide dental treatment for non-ambulatory patients.
  • Increased profitability by optimizing sales and fulfilling lower overhead costs.
  • Implemented business development strategies, logo designs and website designs.
  • Drove revenue growth through the development of innovative marketing campaigns and sales strategies.
  • Co-owner with a licensed dentist.

Clinical Practice-Register Dental Hygienist, Certified Dental Assistant & Certified Nursing Assistant

Various (Request References)
05.1986 - 07.2012
  • Promote health through clinical practice.
  • RDH & CDA: duties include the maintenance of oral conditions, including but not limited to the utilization of patient education, radiography, proper instrumentation, and all procedures mandated legal by the State of Florida pursuant of the licensure or certification in question
  • CNA: all procedures mandated legal by the State of Florida pursuant of the licensure and certification in questions
  • Maintained up-to-date patient records, including medical histories and treatment plans, to facilitate accurate diagnoses and tailored treatments.
  • Care provided under the direct, indirect or prescription supervision of a licensed dentist, physician, or care facility.

Education

Bachelor of Science - Business Administration

Southern New Hampshire University
Manchester, NH
12.2023

Bachelor of Science Oral Health Promotion -

O’Herir University
11.2017

Certified Nursing Assistant

CapsCare Institute
Lake Worth, FL
09.2009

Associate of Science - Dental Hygiene

Santa Fe Community College
Gainesville
05.1989

Associate of Science Dental Assisting -

Palm Beach Junior College
05.1986

Skills

  • 13 Years Medical Device Sales
  • Written & Verbal Communication
  • Salesforce & Oracle CRMs
  • Cornerstone-LXP LMS
  • Kaizen Six Sigma Yellow Belt
  • Product knowledge
  • Training & mentoring
  • Operations management
  • Data Analytics
  • Processed & procedures
  • Computer Literacy: Word, Excel, Outlook, PowerPoint & Publisher plus Smartsheet

Languages

English
Native or Bilingual
French
Native or Bilingual
German
Professional Working

Timeline

Sales Training Associate Supervisor

ZimVie Dental (formerly Zimmer Biomet)
08.2019 - Current

Customer Service Sr. Technical Representative

Zimmer Biomet (formerly Biomet 3i)
07.2012 - 08.2019

Chief Operations Officer

Homebound Dental Services, LLC
11.2007 - 05.2013

Clinical Practice-Register Dental Hygienist, Certified Dental Assistant & Certified Nursing Assistant

Various (Request References)
05.1986 - 07.2012

Bachelor of Science - Business Administration

Southern New Hampshire University

Bachelor of Science Oral Health Promotion -

O’Herir University

Certified Nursing Assistant

CapsCare Institute

Associate of Science - Dental Hygiene

Santa Fe Community College

Associate of Science Dental Assisting -

Palm Beach Junior College

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Linnea Beard