Linnea Hallstrom
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
28
28
years of professional experience
1
1
Certification
Work History
File Clerk
VALENTINO REALTORS, INC
07.2020 - 12.2022
- Provided a calendar of events, agendas, and appointments
- Answered phones and scheduled appointments
- Prepared documents for closings.
- Managed sensitive or confidential files with attention to data security and storage policies.
Volunteer
The Anti-Cruelty Society
03.2020 - 06.2021
- Cleaned and sanitized cages and living areas to promote health and wellbeing.
- Provided companionship and comfort to animals in need of extra love and attention.
- Kept animals healthy and socialized by providing regular exercises and walks.
- Assisted with adoption process by providing information about animals to potential adopters.
- Helped with intake of newly surrendered animals, providing food, water and medical attention.
Volunteer
St. Patrick's Catholic Church
11.1994 - 11.2020
- Assisted in the packing and delivery of food to needy individuals during holidays
- Collaborated with fellow volunteers to deliver punctual, friendly service.
- Helped visitors pick out food items from donations.
- Prepared and packaged boxes during box assembly line phase.
- Coordinated with different service providers to meet clients' individual needs.
Retail Sales Associate/Manager
CARSON PIRIE SCOTT
03.2014 - 09.2018
- Successfully assisted customers with product selections and purchases
- Managed cash register, communicated with customers and operated sales floor
- Exceeded sales and promotional goals consistently
- Opened-up new accounts and maintained a strong, growing customer base
- Entrusted with responsibility for handling cash transactions with customers.
Retail/Floor Assistant
KOHL'S
09.2012 - 05.2014
- Assisted customers with product selection and queries
- Investigated and resolved customer complaints
- Managed shelf stocking and pricing activities.
- Greeted customers, helped locate merchandise, and suggested suitable options.
File Clerk
S. P. CONNECT
01.2011 - 12.2012
- Responsible for performing various office-related duties including answering phone calls/emails and opening/distributing mail to proper personnel
- Worked with clients on establishing appointments and updating personal information
- Updated digital and paper files with new information, established files for new clients
- Promoted excellent customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to always help and provided timely resolution of problems/issues.
Crew Member
WHITE CASTLES
08.2012 - 08.2012
- Maintained high standards of customer service during high-volume, fast-paced operations
- Followed procedures for safe food preparation, assembly, and presentation
- Communicated clearly and positively with coworkers and management.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
Certification - Receptionist
Moraine Valley Community College
Palos Hills, IL05.2019
Certification - Data Entry
Moraine Valley Community College
Palos Hills, IL05.2017
High School Diploma -
Amos Alonzo Stagg High School
Palos Hills, IL05.2001
Skills
- Microsoft Office
- Keyboarding speed and accuracy
- Document and formatting
- Verbal and Written Communication
- Organizational Skills
- File and Records Monitoring
- Greeting Visitors
- Schedule Preparation
- Customer Service
- Team Coordination
- Customer and Client Relations
- Telephone Skills
- Microsoft Excel
Accomplishments
- Improved department efficiency by revamping computerized filing system.
- Supervised team of seven staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Data Entry, Moraine Valley Community College - January 2017
- Receptionist/Office Assistant, Moraine Valley Community College - May 2019
Additional Information
During 2022-2023, I have been job searching. During this time I volunteered at local Animal Shelter and taking classes at my local community college, such as QuickBooks , Legal Documents & Terminology and Creative Writing.
Timeline
File Clerk
VALENTINO REALTORS, INC
07.2020 - 12.2022
Volunteer
The Anti-Cruelty Society
03.2020 - 06.2021
Retail Sales Associate/Manager
CARSON PIRIE SCOTT
03.2014 - 09.2018
Retail/Floor Assistant
KOHL'S
09.2012 - 05.2014
Crew Member
WHITE CASTLES
08.2012 - 08.2012
File Clerk
S. P. CONNECT
01.2011 - 12.2012
Volunteer
St. Patrick's Catholic Church
11.1994 - 11.2020
Certification - Receptionist
Moraine Valley Community College
Certification - Data Entry
Moraine Valley Community College
High School Diploma -
Amos Alonzo Stagg High School
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