Linnea Deeds
Springfield,MO
Summary
Seasoned Director offering 31 years experience in educational leadership positions, government relations, and global trade compliance. Focused on building and enhancing relationships, meeting service needs and maintaining smooth administration of all department operations. Desire growth-oriented position in dynamic, fast-paced environment.
Overview
31
31
years of professional experience
3
3
Certifications
Work History
Director of Educational Services
Braumiller Consulting Group LLC
Dallas, TX
01.2015 - Current
- Supported over 2,000 unique learners with periodic continuing education training.
- Developed, designed, and implemented industry focused training for clients and associations.
- Planned globally offered education programs and set ambitious program goals to establish targets for achievement.
- Developed industry-association courses for global training needs.
- Established team of members to support learning and increase functional performance.
- Facilitated both in-person and virtual training courses to provide valuable training for new and current staff.
- Collaborated with managers to identify team weaknesses and created attack plans to resolve training gaps.
- Devised and implemented learning knowledge management strategies to bolster employee expertise.
- Used duality of rational and creative approaches after identifying effective instructional methods and media.
- Implemented modular cadence for global compliance training to coincide with hiring and qualification cycles.
- Collaborated with stakeholders to support and establish programs and student activities.
- Mentored team members to succeed and advance within department and company.
- Planned and led training programs on workforce development to enhance employee knowledge, engagement, satisfaction and performance.
- Analyzed employee skill levels and implemented new techniques to boost staff knowledge.
- Presented training information via role playing, simulations and team exercises.
- Conducted evaluations of training courses to uncover areas in need of improvement.
- Created powerful training course objectives, course content and interactive materials.
- Created testing and evaluation procedures to assess performance before, during and after training sessions.
- Maintained corporate responsibility by staying up-to-date with laws affecting human resource training programs.
- Designed training modules implementing strategic business practices and organizational behavior training concepts.
- Designed educational programs with emphasis on learning through active and inquiry-based exploration.
- Planned, administered and controlled budgets and produced financial reports.
President
LMD Enterprises LLC
Springfield, MO
04.2000 - Current
- Supported UPS-Supply Chain Solutions as Business Analyst, developing specialized Customs brokerage platform, and worked directly with their top 35 clients in vertical.
- Built and enhanced relationships with clients to boost revenue.
- Established global trade compliance business and carried out daily activities, such as on-site risk management, audits, government regulatory relationships, and customized training program development and implementation.
- Identified customers' individual needs by asking open-ended questions and gathering information on global trade compliance risks.
- Developed business objectives and strategies to define goals and methods for achievement.
- Achieved under-budget and on-time project management to adhere to project goals.
- Conducted research on emerging trends within industry and capitalized on finds to develop new products, services and strategies.
- Resolved issues and recommended actions based on production and compliance reports.
- Attended trade shows and client meetings, promoting company brand and building rapport with prospects and partners.
- Initiated on-time, under-budget project management to optimize performance.
- Increased workflow by analyzing data and maximizing opportunities for improved productivity across several areas.
Global Compliance Services Manager
Bass Pro Shops
Springfield, MO
07.2011 - 12.2014
- Built positive working relationships with other department managers through effective communication.
- Executed successful compliance monitoring and risk assessment programs.
- Created and managed training classes to educate new hires and existing employees about compliance concerns.
- Supported strategic development and objective setting by analyzing audit outcomes and generating actionable recommendations.
- Evaluated physical and digital records to determine potential risk and check compliance with guidelines.
- Performed consistently with all quality objectives, including planning, control and optimization strategies.
- Offered subject matter expertise to stakeholders needing advise on compliance regulations and global trade compliance best practices.
- Recruited and hired qualified candidates to fill open positions.
- Trained employees on additional job positions to maintain coverage of roles.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Directed training and retraining of employees to boost performance and enhance business results.
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
- Effectively supervised staff of 4 personnel by implementing company policies, protocols, work rules and disciplinary action.
- Defined clear targets and objectives and communicated to other team members.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Senior Trade Advisor
Braumiller Schulz
Dallas, TX
05.2010 - 07.2011
- Responded immediately to clients' questions, issues, and complaints, and found effective solutions when required.
- Executed successful compliance monitoring and risk assessment programs.
- Created and managed training classes to meet client and industry needs.
- Completed quarterly and yearly audits, identified errors, and recognized revenue recovery in excess of $100,000.
- Met with clients to implement best practice, project-manage needs, and process improvements.
- Assisted clients to resolve deficiency in risk prevention, business controls and productivity.
- Worked successfully with diverse groups of coworkers to accomplish goals and address issues related to our products and services.
Education
Doctor of Education - Adult Education Global Training And Development
Northcentral University
San Diego, CA12.2024
Masters - Legal Studies
Arizona State University
Tempe, AZ12.2021
MBA - Masters of Business Administration
Western Governors University
Salt Lake City, UT11.2018
Masters Certificates - International Trade, Accounting, Economics
Edinburgh Business School
Edinburgh, Scotland05.1996
Bachelor of Arts - Journalism And History/Political Science
Culver-Stockton College
Canton, MO08.1990
Skills
- Program design and development
- Technology integrations
- Performance evaluations
- Team collaboration
- Curriculum development and oversight
- Risk Management
- Government Relations
- Corporate Compliance
- Fiscal Management
- Policy and Procedure Enforcement
- Program Analysis
- Educational Support
- Instructional Improvements
- Multicultural Leadership
- Program oversight
- Financial Management
- Operations management
- Consulting
- Project Management
- Business administration
- Strategic planning
- Written Communication
- Interpersonal Communication
- Analytical and Critical Thinking
Accomplishments
Licensed Customs Broker
ASU Innovator
Certification
- Licensed Customs Broker - 1993
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
“If your actions inspire others to dream more, learn more, do more and become more, you are a leader.”
John Quincy Adams
Timeline
Director of Educational Services
Braumiller Consulting Group LLC
01.2015 - Current
Global Compliance Services Manager
Bass Pro Shops
07.2011 - 12.2014
Senior Trade Advisor
Braumiller Schulz
05.2010 - 07.2011
President
LMD Enterprises LLC
04.2000 - Current
Doctor of Education - Adult Education Global Training And Development
Northcentral University
Masters - Legal Studies
Arizona State University
MBA - Masters of Business Administration
Western Governors University
Masters Certificates - International Trade, Accounting, Economics
Edinburgh Business School
Bachelor of Arts - Journalism And History/Political Science
Culver-Stockton College
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