Linnette Simensen

Answering calls from people in crisis, helping to de-escalate.

Giving referrals for various relevant services.

Documenting call information.

Requesting/supplying information for other service providers (police and other emergency

workers, social services, etc.)

Working with frequent callers in a sensitive and

structured manner.

. Did client admissions.

• Promoted and sustained organic leadership by maintaining positive peer-leader relationships and supporting goals of each resident.
• Observed and documented resident progress, reporting recorded metrics to house manager.
• Tracked therapeutic recovery progress goals, logging any variances for potential treatment response.
• Monitored and recorded clients taking medications.
• Maintain safe physical environment for clients.