Linnise Jackson

Work History

Stratton Amenities

08.2021 - 07.2024

Directed concierge team operations, ensuring seamless communication and collaboration across departments.
Oversaw training programs for staff, enhancing service delivery standards and operational efficiency.
Developed strategic plans for enhancing concierge services aligned with organizational goals and guest expectations.
Developed comprehensive training programs for new hires, setting a high standard of service excellence within the team.

LinRhon Properties, Inc.

01.2015 - 08.2021

Developed, reviewed and submitted property operating and capital budgets.
Developed annual operating budgets and forecasts, as well as sales and marketing plans.
Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
Administered operations to handle needs of more than 700 tenants across 7 property units.
Researched Fair Housing laws and regulations and delivered analysis and assessments to property staff.
Produced legal documents, including contracts and real estate closing statements.
Managed operations and leasing of upscale community of nearly 400 executive apartment homes.
Kept properties in compliance with local, state, and federal regulations.

State Of Maryland

08.2009 - 01.2015

Managed day-to-day legal activities such as subpoena services for DHR office.
Coordinated trial exhibits by organizing materials, writing documentation and preparing digital materials and displays.
Reviewed and analyzed government and judicial structures, as well as arbitration concepts and negotiation techniques.
Investigated facts and laws to determine causes of action and to prepare cases.
Researched state statutes, decisions, legal articles, codes and documents.
Prepared for trials, conducting legal research.
Produced legal documents, including contracts and real estate closing statements.
Investigated facts and law of cases, using pertinent sources to determine causes of action and to prepare cases.

PNC Bank

12.2005 - 08.2009

Achieved regional sales objectives by coordinating sales team, developing successful strategies and servicing accounts to strengthen business banking relationships.
Coached 72 banking sales associates in product specifications, sales incentives and selling techniques, increasing customer satisfaction ratings 34%.
Led overall performance of Financial banking sales and operations within the MD and DC region.
Provided direction and leadership to all employees to maximize productivity and bottom-line profitability.
Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Exceeded regional annual sales target by 52%.
Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales
Developed and implemented comprehensive salesperson training.

Wachovia Bank

12.2000 - 12.2005

Delivered exceptional experience and maintained productive relationships with area small businesses.
Recommended loan approvals and denials based on customer loan application reviews.
Acquired management approval for loan products, including small business and commercial loans.
Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants.
Prepared documents for underwriting by verifying client income, credit reports and other information.
Evaluated approvals against established bank and government lending standards.