Summary
Overview
Work History
Skills
Personal Information
Work Availability
Work Preference
Accomplishments
Quote
Software
Timeline
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Linnzi Ek

Linnzi Ek

Eastpointe,MI

Summary

Innovative Producer with seven years of experience in all aspects of video production. Visionary creator, editor, storyteller and business operations manager with demonstrated to take an idea from concept to delivery to produce entertaining and inspiring pieces. Collaborative in working closely with strategic and creative teams to develop and produce quality video content. Expertise in preproduction logistics, planning, production, custom graphics composition, special effects, and asset management.

Overview

10
10
years of professional experience

Work History

Regional Producer & Pipeline Manager

AO Globe Life
02.2023 - Current
  • - Provided strategic insights to executive leadership, improving documentation and communication, which contributed to a 14% increase in team productivity. - Spearheaded training sessions leveraging advanced tech tools, enhancing sales team engagement and performance by 20%. - Strengthened client and agent relationships, leading to a 10% improvement in retention, demonstrating strong community engagement and service focus.

Kitchen Manager

Union Gospel Mission
08.2021 - 02.2023
  • - Managed daily operations, coordinating meal planning and vendor negotiations to deliver consistent, high-quality service to over 80 clients daily. - Utilized Microsoft tools for streamlined documentation and process compliance, achieving 100% accuracy in inventory and budget tracking. - Fostered a positive environment through regular client interactions and feedback, driving a significant increase in client satisfaction scores.

Office Manager

PCG Political Consulting
02.2015 - 08.2021
  • - Established efficient communication channels for enhanced internal and external client relationships, directly improving client engagement and satisfaction by 15%. - Coordinated and managed operational workflows, resulting in streamlined communication across teams and a 20% reduction in project completion time. - Oversaw payroll and tax documentation for 60 contractors, ensuring compliance and accurate processing.

Skills

  • Customer Satisfaction Management
  • Community Engagement and Networking
  • Event Coordination
  • Microsoft 365 & CRM Systems
  • Team Leadership & Motivation
  • Scheduling and Prioritization
  • Conflict Resolution and Problem-Solving
  • Verbal and written communication
  • Policy administration
  • Adaptability
  • Multitasking
  • Business Intelligence
  • Employee Training
  • Team building

Personal Information

Title: Regional Producer & Pipeline Manager

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceCompany CulturePersonal development programsHealthcare benefitsWork from home option

Accomplishments

  • Supervised team of twenty staff members.
  • Achieved 20% increase in retention of agents by creating effective workflows in the pipeline..
  • Increased office productivity 25% by implementing numerous process improvements with AI.
  • Data Entry - Reviewed and updated client correspondence files and scheduling database.
  • Designed a more efficient Excel template to track and manage office personnel calendars and daily meetings.
  • Oversaw implementation of new phone system which resulted in more cost-effective service.
  • Training - Responsible for training all new employees to ensure continued quality of customer service.

Quote

You will recognize your own path when you come upon it because you will suddenly have all the energy and imagination you will ever need.
Sara Teasdale

Software

Microsoft 365

Air Table

Google Cloud Software

IFTTT

Copilot

Slack

AI integrations and workflows

Timeline

Regional Producer & Pipeline Manager

AO Globe Life
02.2023 - Current

Kitchen Manager

Union Gospel Mission
08.2021 - 02.2023

Office Manager

PCG Political Consulting
02.2015 - 08.2021
Linnzi Ek