Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Lino Poli

Providence,RI

Summary

Determined and reliable individual who has worked many years in customer service and has gained solid skills in communication, teamwork, and flexibility. I have assisted many customers and consumers with meeting their needs and have communicated with management when needed. I gained and utilized experience in sports management, Operations, and performance. This includes game preparation, in-game responsibilities, and post-game operations. Examples of this are Operating the scoreboard, Admissions, In-game communication, Pressbox duties such as Music and Managing stream camera, and on-field tasks such as ball boy. I have communicated with officials and opposing coaches to ensure all parties received needed help. I have managed and organized games by myself and am very comfortable doing so for future jobs.

Overview

9
9
years of professional experience

Work History

Field Marketer

Coastal Consultants
05.2024 - Current
  • Developed strong relationships with store managers and staff to ensure successful product placement and promotion.
  • Enhanced overall customer experience by providing knowledgeable insights about products during presentations.
  • Maximized event attendance through meticulous planning, coordination, and targeted outreach efforts.
  • Influenced customer's decisions in critical business areas by using conceptual selling techniques and data-based presentations.
  • Communicated and assisted in sales with up to 50 different businesses per day

ATHLETIC DEPARTMENT INTERN

ONONDAGA COMMUNITY COLLEGE
08.2023 - 04.2024
  • Individually managed and set up multiple sporting events
  • Provided great communication to employees and management
  • Performed Pre-game set up / Postgame clean up
  • Scoreboard operator for volleyball, soccer, Basketball and Lacrosse
  • Admissions/ Ticket sales
  • Helped Athletic trainer set up equipment
  • Tracked yellow cards for home Soccer games
  • Ball boy for soccer and Lacrosse
  • Helped AD and Associate ADs with day-to-day tasks
  • Communicated with pressbox workers for scoreboard and penalty accuracy.

STORE SHOPPER, CASHIER

WEGMANS
12.2019 - 04.2024
  • Provided efficient and courteous service to customers
  • Operated cash register and accurately processed payments, returns, and exchanges
  • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
  • Maintained detailed and current knowledge of the company's products and services
  • Received work assignments from order system to fill orders
  • Resolved customer complaints quickly by contacting leadership.

GAME DAY OPERATIONS INTERN

SUNY BROCKPORT
02.2022 - 12.2022
  • Monitored crowd behavior throughout games, intervening as needed to maintain order
  • Assisted in setting up and breaking down equipment before, during, and after events
  • Provided support to team personnel in preparation for game day activities
  • Operated music during warmups, timeouts, and baseball/ softball walk up songs
  • Worked as Ball boy for Football, Volleyball, Field hockey
  • Operated Scoreboard for baseball, softball
  • Performed Ticket booth/ Admissions duty's
  • Operated camera for live streams.

STOCK CLERK

TOPS
07.2015 - 08.2019
  • Managed the timely loading and unloading of products from trucks or other vehicles
  • Utilized knowledge of store layout to quickly locate requested items for customers
  • Tasked with Stocking shelves / Displays
  • Responsible for maintaining great Customer service
  • Assisted customers in locating desired items within the store.

Education

BACHELOR OF SCIENCE (B.S IN SPORTS MANAGEMENT CANDIDATE -

SUNY BROCKPORT
Brockport, New York
05.2024

COMPLETED COURSEWORK TOWARDS A.A IN LIBERAL ARTS -

ONONDAGA COMMUNITY COLLEGE
NY, US
2020

Skills

  • Game day Operations
  • Game Management
  • Team Collaboration
  • Verbal and Written Communication
  • Update Records
  • Manage Calendars
  • Data Recording
  • Customer Engagement

References

References available upon request

Timeline

Field Marketer

Coastal Consultants
05.2024 - Current

ATHLETIC DEPARTMENT INTERN

ONONDAGA COMMUNITY COLLEGE
08.2023 - 04.2024

GAME DAY OPERATIONS INTERN

SUNY BROCKPORT
02.2022 - 12.2022

STORE SHOPPER, CASHIER

WEGMANS
12.2019 - 04.2024

STOCK CLERK

TOPS
07.2015 - 08.2019

BACHELOR OF SCIENCE (B.S IN SPORTS MANAGEMENT CANDIDATE -

SUNY BROCKPORT

COMPLETED COURSEWORK TOWARDS A.A IN LIBERAL ARTS -

ONONDAGA COMMUNITY COLLEGE
Lino Poli