Summary
Overview
Work History
Education
Skills
Contact
References
Education
Skills
Volunteer of the year award winner
Timeline
Generic

Lino Poli

Providence,RI

Summary

Dynamic and results-oriented professional with a strong background in sports management and customer service. Proven ability to oversee and coordinate sports programs, manage events, and build relationships with clients and stakeholders to deliver exceptional experiences. Skilled in strategic planning, team leadership, and problem-solving to achieve organizational goals. Adept at managing diverse teams, resolving customer concerns efficiently, and fostering a positive and inclusive environment. Passionate about leveraging strong interpersonal and organizational skills to contribute to the growth and success of sports organizations while ensuring top-tier customer satisfaction.

Overview

10
10
years of professional experience

Work History

Delivery Driver

Cargo To You
10.2024 - Current
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Handled merchandise in accordance with product handling standards.
  • Transported and safely delivered items to prevent damage or loss.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.

Host/Referee

Volo Sports
09.2024 - Current
  • Coordinated rosters, validating player attendance.
  • Delivered presentations encouraging fundraising efforts.
  • Directed organization of games and championship brackets.
  • Monitor game progress and enforce regulations.
  • Managed first aid administration.
  • Served as main conduit for communication between league officials and upper management.

Athletic Event Staff Member

Brown University Athletics
09.2024 - Current
  • Assisted during soccer and volleyball matches.
  • Managed penalty box operations for both men's and women's hockey games.
  • Oversaw organization and finalization of games.
  • Engaged in regular communication with director and senior management.

Field Marketer

Coastal Consultants
05.2024 - 10.2024
  • Cultivated strong relationships with Business owners and staff to guarantee effective product placement and promotion.
  • Increased customer satisfaction by sharing expertise about products in presentations.
  • Increased event participation via detailed planning, coordination, and strategic outreach.
  • Guided customer decisions in crucial business areas through conceptual selling techniques.
  • Engaged with up to 50 businesses daily, supporting sales efforts.

ATHLETIC DEPARTMENT INTERN

ONONDAGA COMMUNITY COLLEGE
08.2023 - 04.2024
  • Individually managed and set up multiple sporting events
  • Provided great communication to employees and management
  • Performed Pre-game set up / Postgame clean up
  • Scoreboard operator for volleyball, soccer, Basketball and Lacrosse
  • Admissions/ Ticket sales
  • Helped Athletic trainer set up equipment
  • Tracked yellow cards for home Soccer games
  • Ball boy for soccer and Lacrosse
  • Helped AD and Associate ADs with day-to-day tasks
  • Communicated with pressbox workers for scoreboard and penalty accuracy.

STORE SHOPPER, CASHIER

WEGMANS
12.2019 - 04.2024
  • Provided efficient and courteous service to customers
  • Operated cash register and accurately processed payments, returns, and exchanges
  • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
  • Maintained detailed and current knowledge of the company's products and services
  • Received work assignments from order system to fill orders
  • Resolved customer complaints quickly by contacting leadership.

GAME DAY OPERATIONS INTERN

SUNY BROCKPORT
02.2022 - 12.2022
  • Monitored crowd behavior throughout games, intervening as needed to maintain order
  • Assisted in setting up and breaking down equipment before, during, and after events
  • Provided support to team personnel in preparation for game day activities
  • Operated music during warmups, timeouts, and baseball/ softball walk up songs
  • Worked as Ball boy for Football, Volleyball, Field hockey
  • Operated Scoreboard for baseball, softball
  • Performed Ticket booth/ Admissions duty's
  • Operated camera for live streams.

STOCK CLERK

TOPS
07.2015 - 08.2019
  • Managed the timely loading and unloading of products from trucks or other vehicles
  • Utilized knowledge of store layout to quickly locate requested items for customers
  • Tasked with Stocking shelves / Displays
  • Responsible for maintaining great Customer service
  • Assisted customers in locating desired items within the store.

Education

BACHELOR OF SCIENCE (B.S IN SPORTS MANAGEMENT CANDIDATE -

SUNY BROCKPORT
05.2024

COMPLETED COURSEWORK TOWARDS A.A IN LIBERAL ARTS -

ONONDAGA COMMUNITY COLLEGE
2020

Skills

  • Gameday operations and management
  • Communication
  • Organization
  • Customer service
  • Fundraising
  • Advanced planning
  • Equipment monitoring
  • Multitasking
  • Teamwork and collaboration
  • Time Management

Contact

Providence , RI 02908

References

References available upon request

Education

NY, US,Brockport, New York

Skills

Volunteer of the year award winner

I was awarded Volunteer of the year at Onondaga Community College for my hard work and dedication to the Athletic department.

Timeline

Delivery Driver

Cargo To You
10.2024 - Current

Host/Referee

Volo Sports
09.2024 - Current

Athletic Event Staff Member

Brown University Athletics
09.2024 - Current

Field Marketer

Coastal Consultants
05.2024 - 10.2024

ATHLETIC DEPARTMENT INTERN

ONONDAGA COMMUNITY COLLEGE
08.2023 - 04.2024

GAME DAY OPERATIONS INTERN

SUNY BROCKPORT
02.2022 - 12.2022

STORE SHOPPER, CASHIER

WEGMANS
12.2019 - 04.2024

STOCK CLERK

TOPS
07.2015 - 08.2019

COMPLETED COURSEWORK TOWARDS A.A IN LIBERAL ARTS -

ONONDAGA COMMUNITY COLLEGE

BACHELOR OF SCIENCE (B.S IN SPORTS MANAGEMENT CANDIDATE -

SUNY BROCKPORT

Similar Profiles

CREATE PROFILE
Lino Poli