Experienced with customer engagement, ensuring positive and productive interactions. Utilizes persuasive communication to build rapport and influence buying decisions. Track record of identifying customer needs and providing tailored solutions.
• Managed the full sales lifecycle at Maserati—from digital lead response to final vehicle delivery. Ensuring a seamless, high-touch client experience.
• Handled all BDC (Business Development Center) functions, including inbound lead engagement, appointment setting, and follow-up coordination.
• Utilized CRM tools daily to track leads, maintain client communication, and streamline the sales pipeline.
• Delivered high-ticket product presentations tailored to individual client needs, leading to consistent goal achievement and strong customer satisfaction.
• Built long-term relationships through trust-based consultative selling, turning one-time buyers into loyal brand advocates.
• Collaborated with finance and management teams to ensure smooth deal execution and timely vehicle delivery
• Maintained a strong digital presence, responding promptly to online inquiries and providing personalized outreach that converted leads into appointments
• Reviewed Signed Loan Document Package for completeness and accuracy.
• Prepared wire order and submit requests through the warehouse bank portals.
• Prepared loan document package for delivery
• Managed pipeline & coordinate with the team meeting to ensure deadlines and production goals are met
Florida Real Estate Sales Associate License
Licensed Community Association Manager