Linoshka Santiago
Charlotte
Summary
In my recent roles, I have demonstrated my deep understanding of workflow optimization, recourse allocation, logistics management and performance management which has led to successful cross-functional teams to meet and exceed production goals while maintaining high standard of quality and efficiency. I have also implemented continuous improvement plans and lean initiatives, monitored and directed dispatching activities, and worked with inventory tracking systems. I am passionate about delivering high quality service and products to customers, collaborating with teams across the organization, and contributing to the company's culture and goals. I believe I have diverse perspectives and experiences, as well as a strong work ethic and a positive attitude.
Overview
6
6
years of professional experience
Work History
Production Supervisor
The TJX Companies, Inc.
07.2022 - Current
- Manage day-to-day activities by monitoring and optimizing production processes
- Implement effective inventory management strategies to insure timely and cost-effective production of merchandise
- Continually improve all uptime, throughput and quality metrics by preparing production and performance reports to report out production and downtime reports to all managers and assistant general managers
- Built a high-performance team, setting clear expectations, and manage their performance effectively by upholding performance based on engineered standards and preferred methods
- Built effective relationships with business partners, including counterparts, peers, management, union, human resources, loss prevention, and transportation to optimize operations
- Ensure that the area meets all safety and housekeeping requirements
- Drive continuous improvement by reviewing practices, methods, and processes, and making recommendations to meet KPIs.
Logistics Inventory Supervisor
Carvana
09.2020 - 09.2022
- Responsible for systematically managing, planning, and coordinating logistics operations, including shipping, receiving, and inventory management
- Identified and solved operational issues by implementing continuous improvement plans and lean initiatives to strengthen team unity, goals, productivity, and results
- Supervised, developed, and maintained a positive employee relations environment, managing performance for a team of 70 inventory associates and 6 team leads
- Maintained open and effective communication within organization team and nationwide to identify business opportunities and provide customized solutions
- Reviewed data, identified, and implemented necessary actions as required by tracking KPI reports
- Led a proactive safety program within the work group(s)
- Receiving and Shipping: Process the receipt and shipment of trailers according to established standards and procedures.
Inventory Control Lead
Chewy
04.2019 - 09.2020
- Established and conducted employee training sessions on various subjects, including quality improvement, hazardous material handling, computer use, and employee orientation
- Developed and maintained a safe work environment
- Monitor cycle counts systematically being conducted by associates for accuracy and efficiency
- Developed strong analytical and problem-solving skills to assess data and provide solutions
- Recognized and rewarded performance while executing progressive discipline as needed
- Inventory Management: Conduct regular inventory checks to maintain accurate stock levels and update records accordingly
- Encouraged employee feedback, adaptation to changing business needs, and focus on customer experience
- Utilized the Warehouse Management System (WMS) to optimize order fulfillment and provide operational insights
- Organized and maintained inventory and stock control, identified areas for process improvement, and conducted audits to ensure inventory accuracy and proper processes.
Manager
CubeSmart
05.2018 - 02.2019
- Accomplish department objectives by managing staff; planning and evaluating department activities
- Maintain staff by recruiting, selecting, orienting, and training employees
- Ensure a safe, secure, and legal work environment
- Develop personal growth opportunities.
Education
Associate's degree - Business Administration and Management, General
Cambridge College
01.2020
Skills
- Strategic Planning
- Inventory Management
- Business Operations
- Logistics Management
- Staff Development
Timeline
Production Supervisor
The TJX Companies, Inc.
07.2022 - Current
Logistics Inventory Supervisor
Carvana
09.2020 - 09.2022
Inventory Control Lead
Chewy
04.2019 - 09.2020
Manager
CubeSmart
05.2018 - 02.2019
Associate's degree - Business Administration and Management, General
Cambridge College