Linsey Elf
Woodland,CA
Summary
Capable and passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in restaurant establishments. Friendly Bartender with exceptional bartending skills. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Bartender
Buds Pub & Grill
Dixon, CA
07.2020 - Current
- Performed opening and closing duties.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Prepared for events by setting up bar, stocking supplies and arranging tables.
- Developed creative bar menus and drink recipes by researching emerging industry trends.
- Poured and prepared mixed drinks for parties of 100+ customers.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Assisted with inventorying beverage stock and bar supplies.
Bartender
The Davis Graduate
Davis, CA
08.2013 - 02.2020
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Handled simultaneous customer requests.
- Trained new bartenders on drink preparation, product promotion and garnish preparation.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Followed strict recipes and drink measurements to minimize product used.
- Served high customer volumes during special events, nights, and weekends.
- Promoted daily specials increasing sales by 10%.
- Developed creative bar menus and drink recipes by researching emerging industry trends
Event Bartender
The Davis Graduate
Davis, CA
08.2013 - 02.2020
- Prepared for events by setting up bar, stocking supplies and arranging tables.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Helped management plan and serve bar menu exceeding customer expectations.
- Prepared drinks for parties of 100+ customers.
- Assisted with inventorying beverage stock and bar supplies.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas
Hostess
Cattlemen's Steakhouse
Dixon, CA
05.2007 - 03.2010
- Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
- Used cash registers and credit card machines to cash out customers.
- Relayed guest comments or suggestions to manager on duty for further action.
- Supported needs of 50+ person wait staff who attended to specific needs of countless customers daily.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service
- Input orders accurately into POS terminal, split bills and accepted payments
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
- Promoted business loyalty by fostering positive customer relationships
- Monitored seating area and checked restrooms regularly to keep spotless
- Assigned patrons to tables suitable for needs and restaurant section rotation
- Assisted customers with delivering orders, carrying additional trays and helping dish out items
Education
Some College (No Degree) -
Solano Community College
Fairfield, CAHigh School Diploma -
Dixon High School
Dixon, CA05.2009
Skills
- ABC Regulations
- Organizational Abilities
- Monitoring Alcohol Consumption
- Private Events and Catering
- Safe Serving Knowledge
- Knowledge of Craft and Microbrews
- High-Volume Environments
- Teamwork and Professionalism
- Attending Multiple Customers
- Responsible Alcohol Service
- Guest Satisfaction
Certification
- ServSafe Food Handlers certificate
- ABC certified
Timeline
Bartender
Buds Pub & Grill
07.2020 - Current
Bartender
The Davis Graduate
08.2013 - 02.2020
Event Bartender
The Davis Graduate
08.2013 - 02.2020
Hostess
Cattlemen's Steakhouse
05.2007 - 03.2010
Some College (No Degree) -
Solano Community College
High School Diploma -
Dixon High School