Summary
Overview
Work History
Skills
Timeline
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Linsey Evenstad

Sussex

Summary

Detail-oriented professional with expertise in foreign securities settlement operations. Proven ability in problem-solving and team collaboration, leading to enhanced operational efficiency. Experienced in training staff to develop and implement operational standards that meet client needs. Committed to ensuring client satisfaction through effective communication and quality control measures.

Overview

20
20
years of professional experience

Work History

Senior Process Associate

FIS Global/Genpact
Milwaukee
10.2005 - 07.2025
  • Specialize in foreign securities settlement operations, ensuring the accurate and timely execution of trade settlements for major financial institutions.
  • Processed foreign exchange transactions and collaborated with clients to fulfill requests.
  • Trained and mentored junior staff on best practices and standard procedures.
  • Collaborated with cross-functional teams to identify and resolve operational issues.
  • Implemented quality control measures to maintain high service levels and accuracy.
  • Collaborated with team members on projects related to process optimization initiatives.
  • Resolved escalated issues from customers in a timely manner while ensuring satisfaction with solutions provided.
  • Onboarded new employees by providing training materials and guidance.
  • Developed operational policies, procedures, and standards.
  • Maintained positive working relationship with fellow staff and management.
  • Audited company's legal documents to verify compliant policies and procedures.

Skills

  • Foreign exchange processing
  • Quality control implementation
  • Team collaboration
  • Staff training
  • Effective communication
  • Problem solving
  • Client relationship management

Timeline

Senior Process Associate

FIS Global/Genpact
10.2005 - 07.2025

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Linsey Evenstad