Linsey M. McLaughlin
Dade City,FL
Summary
Compassionate, reliable, and experienced professional Medical Assistant seeking a position with growth opportunities and financial reward.
Healthcare professional prepared to excel in medical environments with proven history of supporting healthcare teams. Committed to collaborative care and achieving optimal patient outcomes, adapting seamlessly to dynamic healthcare settings. Brings expertise in patient interaction and clinical support.
Overview
13
13
years of professional experience
1
1
Certification
Work History
National Certified Medical Assistant
USFTGH Neurology
08.2022 - Current
- Improved patient care by efficiently managing medical records and maintaining accurate documentation.
- Collaborated with healthcare team members to develop customized care plans tailored to individual patient needs.
- Maintained strict compliance with HIPAA regulations to protect patient privacy and ensure confidentiality of sensitive information.
- Reduced errors in medication administration by diligently verifying prescriptions and dosage instructions before administering medications.
- Managed phone calls from patients seeking advice or follow-up care, providing accurate information and appropriate referrals when necessary.
- Increased patient satisfaction with compassionate bedside manner and effective communication skills.
- Contributed to team success with strong collaboration skills, assisting colleagues in various tasks when needed.
- Strengthened relationships with community resources, such as pharmacies and diagnostic services, to expedite patient care coordination.
- Assisted physicians during examinations, providing support for various procedures to ensure accuracy and safety.
- Continuously expanded medical knowledge by participating in continuing education opportunities relevant to the Medical Assistant role.
- Enhanced clinic efficiency by scheduling appointments and organizing patient flow to reduce wait times.
- Facilitated seamless communication between patients, healthcare providers, and insurance companies by acting as a liaison.
- Expedited processing of lab results by collecting specimens promptly and accurately following proper protocols.
- Supported clinical quality improvement efforts through diligent monitoring of vital signs during patient visits.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Taught patients about medications, procedures, and care plan instructions.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
National Certified Medical Assistant
USF Cardiology
01.2017 - 08.2022
- Improved patient care by efficiently managing medical records and maintaining accurate documentation.
- Collaborated with healthcare team members to develop customized care plans tailored to individual patient needs.
- Maintained strict compliance with HIPAA regulations to protect patient privacy and ensure confidentiality of sensitive information.
- Reduced errors in medication administration by diligently verifying prescriptions and dosage instructions before administering medications.
- Managed phone calls from patients seeking advice or follow-up care, providing accurate information and appropriate referrals when necessary.
- Increased patient satisfaction with compassionate bedside manner and effective communication skills.
- Continuously expanded medical knowledge by participating in continuing education opportunities relevant to the Medical Assistant role.
- Facilitated seamless communication between patients, healthcare providers, and insurance companies by acting as a liaison.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Oriented and trained new staff on proper procedures and policies.
National Registered Certified Medical Assistant
Florida Medical Clinic
11.2012 - 12.2016
- Schedule patient office and testing appointments, verify patient office and testing appointments, medical records scanning, monitor incoming patient portal and respond to all requests, monitor incoming tasks for Dr's Huy Khuu, Nadim Khan, and Vladimir Curkovic.
- Triage patients, refill scripts, transfer nuclear stress images to patient charts, script prior authorization, and monitor patient testing and office notes to assure they are not over 30 days.
- Perform EKG's, placement and removal of Holter monitors, and draw labs for PT/INR and adjust, if needed.
Education
Medical Assistant -
Sanford Brown Institute
07.2007
Skills
- Patient Care
- EKG
- PT/INR Labs
- Triage
- Integrity Software
- EHR Software
- Medical Records
- BLS
- Vital signs monitoring
- HIPAA regulations
- Team collaboration
- Time management expertise
- Patient scheduling
- Laboratory specimen collection
- Medical equipment operation
- Compassionate patient support
- Diagnostic testing assistance
- Clinical procedure compliance
- Medical terminology proficiency
- Reliable team player
- Customer service
- Direct patient care
- HIPAA compliance
- Patient-focused care
- Compassionate
- Maintaining confidentiality
- Specimen labeling
- CPR
- Adaptable
- Patient triage
- Conflict resolution
- Companionship and emotional support
- Procedure assistance
- Medical terminology knowledge
- Appointment setting
- Reliable transportation
- Prescription refills
Certification
- National Registered Certified Medical Assistant
- Certified in First Aid and CPR, American Red Cross
Timeline
National Certified Medical Assistant
USFTGH Neurology
08.2022 - Current
National Certified Medical Assistant
USF Cardiology
01.2017 - 08.2022
National Registered Certified Medical Assistant
Florida Medical Clinic
11.2012 - 12.2016
Medical Assistant -
Sanford Brown Institute
Similar Profiles
Elizabeth ZapoteElizabeth Zapote
Certified Medical Assistant/ MOHS Surgical Technician at USFTGH Dermatology and Cutaneous SurgeryCertified Medical Assistant/ MOHS Surgical Technician at USFTGH Dermatology and Cutaneous Surgery
Jodi McNaughtJodi McNaught
Medical Office Assistant / Clinic Coordinator at Booth Neurology & Bayshore NeurologyMedical Office Assistant / Clinic Coordinator at Booth Neurology & Bayshore Neurology
Madison BobolaMadison Bobola
Medical Receptionist at Neurology Center of New EnglandMedical Receptionist at Neurology Center of New England
Donna GlatzerDonna Glatzer
Voting Polls at Dade City FloridaVoting Polls at Dade City Florida
Jonathan EvansJonathan Evans
Product Flow Specialist at Best BuyProduct Flow Specialist at Best Buy