Linsey Piotrowski
Winchester,CA
Summary
Motivated licensed agent with experience in the Aviation Insurance industry and a track record of positive client engagement. Seeking a position at an established organization to utilize training and expertise in account management. Excited to excel in a competitive environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Account Manager
BWI Aviation Insurance
Winchester, CA
01.2024 - Current
- Developed and implemented strategic plans for assigned accounts to increase customer satisfaction.
- Identified opportunities for cross-selling products and services to existing customers.
- Managed key account relationships, ensuring customer loyalty and retention.
- Resolved client issues in a timely manner while maintaining excellent customer service standards.
- Participated in weekly team meetings with other senior account managers to discuss best practices.
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
- Assessed customer risk levels and recommended appropriate coverage options.
- Advised customers on the best ways to minimize risks associated with their assets.
Account Manager
BWI Aviation Insurance
Corona, CA
09.2021 - 01.2024
- Gathered detailed information from customers prior to offering quotes or making recommendations.
- Responded quickly and accurately to inquiries from clients regarding their coverage plans.
- Explained coverage options to potential policyholders, answering questions or concerns.
- Monitored clients' insurance coverages to ensure changing needs were met.
- Developed appropriate quotes based on risk information.
- Contacted underwriters and submitted forms to obtain binder coverage.
Administrative Assistant
BWI Aviation Insurance
Corona, CA
01.2019 - 09.2021
- General office administration including filing, faxing, Mailing documents and Managing emails
- Coordinated meetings for the company
- Checked and processed client account information
- Maintained office supply inventory
- Provided excellent customer service
- Answered multiple phone lines
- Book keeping
- Issued refunds
- Paid insurance companies
Education
High School Diploma -
Norco High School
Norco, CASkills
- Goals and performance
- Customer follow-up
- Client Relations
- Risk Mitigation
- Policy Knowledge
- Efficient time management
Certification
- Property and Casualty License 2096694 07/01/25
- Insurance Producer License
Timeline
Senior Account Manager
BWI Aviation Insurance
01.2024 - Current
Account Manager
BWI Aviation Insurance
09.2021 - 01.2024
Administrative Assistant
BWI Aviation Insurance
01.2019 - 09.2021
High School Diploma -
Norco High School
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