Linthia Fillmore
Buffalo,NY
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant
UBMD NEUROLOGY, CMA
07.2022
- Ensuring compliance with health care regulations, including HIPPA and OSHA
- Collected and documented patient medical information such as blood pressure and weight
- Completed clinical procedures and gathered patient data for interpretation by physician
- Performed medical records management, including filing, organizing and scanning documents
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records
- Explained procedures to patients to reduce anxieties and increase patient cooperation
- Collected pertinent data and calculations to aid physician in interpreting results
- Managed over 50 patients call per day.
- Called and faxed pharmacies to submit prescriptions and refills
- Taught patients about medications, procedures, and care plan instructions
Patient Care Technician
WellNow Urgent Care
07.2021 - 04.2022
- Perform basic testing or screenings such as vision, audio, urine drug screens, breath alcohol, EKGs, pulmonary function testing,Covid test samples
- Maintain confidentiality with all patient information in accordance with HIPAA
- Upheld infection control and prevention policies across different patient-facing areas
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes
- Supported patient admissions, discharges, and transfers to promote team productivity
- Used principles of growth and development to provide age-specific treatment and care
- Answered patient assistance calls, assessed needs, offered qualified support
- Collected and transported specimens to prepare for lab testing
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements
- Organized and replenished unit supplies to maintain team readiness for expected demands
- Documented patient information and care activities in electronic health record
CERTIFIED MEDICAL ASSISTANT
ASPIRE OF WESTERN
08.2018 - 02.2021
- Schedules patients for initial appointments and follow-up procedures
- Operates medical computer software to update patient charts containing medical history and contact information
- Chronic Care Management
- Assist family doctor and GYN for routine exams
- Process and handle patient's medical pre-authorizations on timely manner for any scheduled procedures
- Offered supervision and support according to person centered needs
- Collected and documented patient medical information such as blood pressure and weight
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations
- Sanitized, restocked, and organized exam rooms and medical equipment
- Prepared and administered medications to alleviate patient symptoms
- Performed or scheduled preventive maintenance on equipment to promote longevity of use, troubleshooting technical issues and coordinating repairs
- Completed clinical procedures and gathered patient data for interpretation by physician
- Performed medical records management, including filing, organizing and scanning documents
- Managed 0ver 40 patients calls per day.
Direct Support Professional
OPPORTUNITIES UNLIMITED OF NIAGARA FALLS
10.2016 - 08.2018
- Led patient or group recreational activities for enhanced patient outcomes
- Assisted disabled clients to support independence and well-being
- Administered medication as directed by physician
- Updated patient files with current vitals, behaviors, and other data relevant to treatment planning
- Assisted clients with daily living needs to maintain self-esteem and general wellness
- Developed rapport to create safe and trusting environment for care
- Supervised daily activities and provided assistance to staff
- Developed and implemented individualized care plans to meet individual needs of each client
- Transported clients to medical and dental appointments to provide support
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness
Telephone Banking Rep
M&T BANK
05.2016 - 10.2016
- Developed strong communication and organizational skills through working on group projects
- Demonstrated creativity and resourcefulness through development of innovative solutions
- Demonstrated leadership skills in managing projects from concept to completion
- Managed time efficiently in order to complete all tasks within deadlines
- Demonstrated strong organizational and time management skills while managing multiple projects
- Handled over 60 clients and potential clients calls.
- Learned and adapted quickly to new technology and software applications
- Excellent communication skills, both verbal and written
Customer Service Rep
Randstad/Fiserv
02.2016 - 05.2016
- Handles customer accounts and resolve complaints; evaluate customers needs
- Extensive organization to facilitate many job duties with tight deadlines
- Answer high call volume while insuring highest confidentiality
- Unlock online banking accounts and reset password
- Communicate effectively with customers, managers and co-workers through various channels
- Make copies, scan and print each document as the needs requires
Certified Clinical Medical Assistant
PARKCHESTER MEDICAL SERVICES
01.2015 - 12.2015
- Ensure clean working environment
- Update patient's medical records to EMR using EClinicalWorks
- Maintain working knowledge of general procedures such as taking vitals and administering injections
- Verbally explained procedures and courses of treatment to patients to ensure complete comprehension and comfort
- Assisted with routine checks and diagnostic testing by collecting and processing specimens
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations
- Sanitized, restocked, and organized exam rooms and medical equipment
- Documented vital signs and health history for patients in clinic and hospital environments
- Saved cost by 20% by proper utilization of medical equipments.
Education
Certificate Program in Clinical Medical Assistant - Certified Clinical Medical Assistant
Laguardia Community College
Long Island City, NY02.2015
High School Diploma -
LaGuardia Community College of The City University of New York
Long Island City, NY02.2015
Bachelor of Arts - English Literary Studies
University of Calabar
Nigeria11.2002
Skills
- Venipuncture
- Vital Signs
- EMR Systems
- EClinicalWorks
- Laboratory Experience
- Medical Office Experience
- Patient Care
- Medical Records
- Phlebotomy
- Medical Receptionist
- Triage
- Medical Terminology
Certification
Clinical Certified Medical Assistant Certified Phlebotomy TechnicianCPR Certification/First Aid Basic Life Support (BLS)
Timeline
Medical Assistant
UBMD NEUROLOGY, CMA
07.2022
Patient Care Technician
WellNow Urgent Care
07.2021 - 04.2022
CERTIFIED MEDICAL ASSISTANT
ASPIRE OF WESTERN
08.2018 - 02.2021
Direct Support Professional
OPPORTUNITIES UNLIMITED OF NIAGARA FALLS
10.2016 - 08.2018
Telephone Banking Rep
M&T BANK
05.2016 - 10.2016
Customer Service Rep
Randstad/Fiserv
02.2016 - 05.2016
Certified Clinical Medical Assistant
PARKCHESTER MEDICAL SERVICES
01.2015 - 12.2015
Certificate Program in Clinical Medical Assistant - Certified Clinical Medical Assistant
Laguardia Community College
High School Diploma -
LaGuardia Community College of The City University of New York
Bachelor of Arts - English Literary Studies
University of Calabar
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