Microsoft office
Hi, I’m
Linton Brown
Hospitality management
Brooklyn,NY
The only thing I regret about my past is the length of it. If I had to live my life again, I’d make the same mistakes, only sooner.
Tallulah Bankhead
Summary
Dynamic leader with a proven track record at , enhancing team performance and operational efficiency. Skilled in operations management and leadership, adept at training and coaching to drive success. Achieved significant improvements in productivity and customer satisfaction, demonstrating exceptional problem-solving and team-building capabilities. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
12
years of professional experience
1
Certification
Work History
Wonder Food Hall
General Manager
06.2023 - Current
Job overview
- Train and Guide managers to maintain high productivity and performance metrics.
- Carefully interviewed, selected, trained, and supervised staff.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Managed daily operations of 15-20 restaurants in the food hall to ensure a high level of efficiency, consistency, and quality in both food and service.
Juice Press
District Operations Manager
02.2020 - 06.2023
Job overview
- Responsible for selecting, interviewing, and supervising the training of General and assistant managers in given district with a number of 6-10 locations.
- Enhance employee productivity by providing training, guidance, and performance evaluations to General and assistant managers.
- Identify business development opportunities resulting in revenue growth for the district.
- Improve district operations efficiency by streamlining processes and implementing best practices.
- Foster a culture of collaboration and open communication among restaurant managers in the district.
- Oversee compliance in district of payroll, timekeeping, and paperwork for new hires and terminations in district.
- Mentor new managers, providing guidance on best practices for their roles and responsibilities within the company structure.
Juice Press
Multi-Unit Manager
10.2018 - 02.2020
Job overview
- Help other GM's Optimize scheduling practices for better coverage during peak hours, enhancing staff productivity multiple locations.
- Manage customer experience across 2-4 locations by conducting regular audits, analyzing feedback, and addressing areas for improvement.
- Develop a high performing team culture through ongoing coaching, mentoring, and recognition of top performers within the organization.
- Oversaw food preparation and monitored safety protocols in 2-4 locations.
- With guidance of District manager help Develop, implement, and manage business plans to promote profitable food and beverage sales.
- Help Geneal managers with staff schedules and maintaining adequate coverage for all shifts.
Juice Press
Restaurant Training Manager
03.2018 - 10.2018
Job overview
- Trained new managers in training location with 6-8 Week training module.
- Collaborate with training department to align training programs with organizational goals, ensuring relevancy and impact.
- Manage staff schedules and maintained adequate coverage for all shifts.
- Motivate staff to perform at peak efficiency and quality.
- Handle escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Oversee food preparation and monitored safety protocols.
- Communicate all learning and performance objectives, schedules, and training assessments to upper management.
- Trained new hires to perform cross-training exercises with experienced workers.
Sweetgreen
District Trainer
06.2016 - 03.2018
Job overview
- Assist in New Restaurant Openings and training of Managers and staff.
- Implement staff cross-training to maximize efficiency and maintain low employee turnover.
- Monitor the training of food preparation, production, and quality control.
- Help Train new hires in food handling and safety protocols to boost knowledge and performance.
- Support store turnover to Management by taking on additional responsibilities such as opening or closing procedures when needed.
- Serve as an essential liaison between training team and operations management , relaying any updates regarding training scheduling changes or module adjustments.
Sweetgreen
Restaurant Operations Manager
12.2014 - 06.2016
Job overview
- Coach crew members to optimize performance and motivate toward more efficient work.
- Improve overall team performance by effectively delegating tasks and providing clear instructions.
- Collaborate with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Played an essential role in achieving store goals through strategic planning alongside upper management during regular meetings.
- Train new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Oversee cash handling procedures, maintaining accurate records and minimizing discrepancies in daily financial reports.
Just Salad
Assistant Restaurant Manager
08.2014 - 12.2014
Job overview
- Assist restaurant manager in financial duties such as budgeting, forecasting, expense tracking, and payroll administration.
- Ensure compliance with health department regulations by maintaining a clean and safe dining environment.
- Motivate staff to perform at peak efficiency and quality.
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
- Conduct regular meetings with staff to discuss performance and address any issues.
- Oversee inventory control practices, reducing waste and maintaining optimal stock levels.
Just Salad
Line Lead
08.2012 - 12.2014
Job overview
- Trained new employees on production line processes, ensuring a smooth transition into their roles and maintaining high performance standards.
- Assisted in training new employees and implementing procedural changes.
- Provided and promoted solutions to eliminate reoccurring problems.
- Implemented process improvement initiatives to increase productivity and quality standards.
- Met tight deadlines consistently by effectively managing resources, prioritizing tasks, and monitoring progress.
- Followed daily production schedules for organized and efficient work day
Education
Franklin Delano Roosevelt New York
High School Diploma
University Overview
- Professional Development
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Training and coaching
- Inventory Control
- Employee Scheduling
- P&L Management
- Deadline-oriented
- Consistently meet goals
Certification
- ServSafe Workplace Harassment Certification - National Restaurant Association.
- Food Handler's Permit/License- County or city public health departments.
Timeline
General Manager
Wonder Food Hall
06.2023 - Current
District Operations Manager
Juice Press
02.2020 - 06.2023
Multi-Unit Manager
Juice Press
10.2018 - 02.2020
Restaurant Training Manager
Juice Press
03.2018 - 10.2018
District Trainer
Sweetgreen
06.2016 - 03.2018
Restaurant Operations Manager
Sweetgreen
12.2014 - 06.2016
Assistant Restaurant Manager
Just Salad
08.2014 - 12.2014
Line Lead
Just Salad
08.2012 - 12.2014
Franklin Delano Roosevelt
High School Diploma
Accomplishments
- Supervised team of 400-600 staff members.
- Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
- Assisted or lead the opening of of over 100 new restaurants throughout my career.
- So far in my careers i have Trained thousands off full time associates and over 500 full time managers of all levels.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CulturePersonal development programsPaid time offSoftware
POS
KDS
TOAST
BRINKS
Similar Profiles
Chatsipon RungsantiaChatsipon Rungsantia
Store General Manager at Central Food Retail Co., Ltd. (Tops Food Hall)Store General Manager at Central Food Retail Co., Ltd. (Tops Food Hall)
Samuel KeronenSamuel Keronen
Porter at Parkway Food HallPorter at Parkway Food Hall
Josie BonenfantJosie Bonenfant
Craft Cocktail Bartender at Legacy Food HallCraft Cocktail Bartender at Legacy Food Hall
Anthonio CompasAnthonio Compas
Sales Associate at Rite AidSales Associate at Rite Aid
Kimberly T. HuttonKimberly T. Hutton
Sr. Manager, D2C Merchandising Lead - LUXE Division at L'OréalSr. Manager, D2C Merchandising Lead - LUXE Division at L'Oréal