Driven professional with proven expertise in food safety and customer service, honed at The Local and Shaker Village of Pleasant Hill. Excelled in fast-paced environments, ensuring top-notch food assembly and sanitation, enhancing dining experiences. Skilled in equipment maintenance and adept at fostering positive guest interactions, significantly contributing to operational excellence and customer satisfaction.
Overview
1
1
year of professional experience
Work History
Food Service Worker
The Local
07.2023 - Current
Greeted customers at counter to fulfill requests and answer questions.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Learned other teammates' work tasks to train as backup.
Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Restaurant Hostess
Shaker Village of Pleasant Hill
04.2023 - 08.2023
Prepared dining room for service by cleaning , organizing tables and placing table settings.
Collected information from arriving customers to seat groups or place them on waitlist.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Watched dining area staff to evaluate server loads and calculate accurate wait times.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Answered customer questions about hours, seating, and menu information.
Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
Checked in with servers to confirm preparedness before seating customers.
Complied with food safety and food hygiene regulations to safeguard public health.