Summary
Overview
Work History
Education
Timeline
Generic

Linzie C. Riley

Dallas

Summary

Seasoned Employee Relations Manager with broad experience in managing employee grievances, conducting internal investigations, and improving employee engagement. Skilled in cultivating positive work environments through proactive communication strategies and strong conflict resolution abilities. Demonstrated effectiveness in relationship building, policy development, and strategic planning, which have been instrumental in driving organizational growth.

Overview

11
11
years of professional experience

Work History

Employee Relations Manager

Levi Strauss & Co.
02.2022 - Current
  • Policy Leadership: Develop, implement, and refine employee relations policies that align with legal standards and company culture. On policy governance board.
  • Conflict Resolution: Mediate disputes between employees or between staff and management, ensuring fair and timely outcomes.
  • Investigations: Lead or oversee investigations into complaints such as harassment, discrimination, or misconduct.
  • Manager Coaching: Advise leaders on handling performance issues, disciplinary actions, and sensitive employee concerns.
  • Compliance Oversight: Ensure adherence to federal, state, and local labor laws (e.g., FMLA, ADA, Title VII).
  • Engagement Strategy: Monitor employee satisfaction and develop initiatives to improve morale and retention.
  • Training & Development: Design and deliver workshops on workplace behavior, ethics, and legal compliance.
  • Documentation & Reporting: Maintain confidential records and generate reports for HR leadership and legal teams.
  • Organizational Insight: Analyze trends in employee relations cases to identify risks and recommend proactive solutions.

Lead Employee Relations Specialist

Levi Strauss & Co.
03.2017 - 08.2019
  • Team Leadership: Supervise and mentor a team of 2 Employee Relations Specialists, providing guidance, performance feedback, and professional development support.
  • Case Oversight: Review and approve investigations conducted by team members, ensuring consistency, compliance, and thorough documentation.
  • Complex Issue Resolution: Personally handle high-risk or sensitive employee relations cases, including harassment, discrimination, and policy violations.
  • Policy & Compliance: Lead the development and refinement of employee relations policies, ensuring alignment with labor laws and organizational values.
  • Stakeholder Collaboration: Serve as a liaison between HR leadership, legal counsel, and department heads to advise on employee relations strategy and risk mitigation.
  • Training & Education: Oversee the creation and delivery of training programs on conflict resolution, workplace conduct, and compliance.
  • Data & Reporting: Analyze trends in employee relations cases and present insights to senior leadership to inform proactive engagement strategies.
  • Process Improvement: Identify gaps in current practices and implement process enhancements to improve efficiency and employee experience.
  • Severance management: Implemented a severance flow for all severance related activities for US corporate, retail and distribution employees.

Contract Employee Relations Specialist

Levi Strauss & Co.
11.2016 - 03.2017
  • Conflict Resolution: Investigate and mediate disputes between employees or between employees and management.
  • Policy Guidance: Interpret and advise on HR policies, procedures, and employment laws.
  • Compliance Oversight: Ensure adherence to labor laws, company policies, and ethical standards.
  • Employee Support: Provide counseling and guidance on workplace concerns, grievances, and disciplinary actions.
  • Investigations: Conduct thorough and objective investigations into complaints such as harassment, discrimination, or misconduct.
  • Documentation: Maintain accurate records of employee relations cases with case management system ServiceNow and prepare reports for HR leadership.
  • Training & Development: Deliver training sessions on topics like conflict resolution, workplace behavior, and compliance.
  • Performance Management Support: Assist managers with performance improvement plans and disciplinary processes.
  • Engagement Initiatives: Help design programs that boost employee morale, satisfaction, and retention.
  • Received Excellen award for repatriatation service from India to US Laying the ground work to bring back to USA

Human Resource Business Partner

Lifecare Hospitals
Dallas
03.2014 - 11.2016
  • Directed full-cycle recruitment and onboarding for clinical and non-clinical roles, ensuring credentialing compliance and seamless integration into hospital operations
  • Guided department managers through performance management, conflict resolution, and policy interpretation, enhancing team cohesion and accountability
  • Administered benefits programs including health coverage, leave policies (FMLA, ADA), and workers' compensation, while liaising with payroll for accurate processing
  • Ensured HR policy alignment with healthcare regulations (HIPAA, OSHA) and conducted regular audits for compliance and documentation readiness
  • Spearheaded employee training on infection control, patient privacy, and continuing education, overseeing licensure tracking and certification renewal
  • Promoted staff wellness and mental health initiatives across high-pressure departments, contributing to reduced burnout and improved employee retention
  • Collaborated on emergency response planning with hospital administration to enhance preparedness and HR continuity under crisis scenarios
  • Maintained accurate employee records using HRIS systems, ensuring secure data management and reporting integrity for internal and external audits
  • Support managers with performance reviews and disciplinary actions
  • Promote employee engagement and retention initiatives
  • Maintain knowledge of federal/state labor laws and healthcare-specific regulations (e.g., HIPAA, OSHA)
  • Update HR policies to reflect current legal standards
  • Ensure proper documentation and audit readiness
  • Manage health, dental, vision, and retirement plan
  • Oversee leave programs including FMLA, ADA, and workers’ comp
  • Collaborate with payroll to ensure accurate compensation
  • Organize continuing education and compliance training (e.g., infection control, patient privacy)
  • Track certifications and licensure renewals for medical staff
  • Maintain employee records in HR systems
  • Ensure confidentiality and proper handling of sensitive data
  • Generate reports for leadership and regulatory bodies
  • Coordinate with clinical leadership on staffing needs and shift coverage
  • Support wellness programs and mental health initiatives for high-stress roles
  • Assist with emergency preparedness and crisis response preparedness

Education

Master of Arts - Human Resoure Management

Webster University
St. Louis, MO
05-2011

Bachelor of Science - Computer Information Systems

Grambling State University
Grambling, LA
05-2005

Timeline

Employee Relations Manager

Levi Strauss & Co.
02.2022 - Current

Lead Employee Relations Specialist

Levi Strauss & Co.
03.2017 - 08.2019

Contract Employee Relations Specialist

Levi Strauss & Co.
11.2016 - 03.2017

Human Resource Business Partner

Lifecare Hospitals
03.2014 - 11.2016

Master of Arts - Human Resoure Management

Webster University

Bachelor of Science - Computer Information Systems

Grambling State University

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