Linzy Sauer
Owensboro,KY
Summary
Adept at elevating customer experiences, I honed my skills in high-volume environments like Legends Sports Bar and Grill, mastering liquor knowledge and multitasking. My engaging personality and strong negotiation abilities have consistently enhanced guest satisfaction and loyalty, proving my capacity to meet and exceed employer expectations with a results-driven approach. Sales professional with comprehensive understanding of automotive industry, adept at identifying customer needs and delivering tailored solutions. Known for fostering collaborative team environments and consistently meeting sales goals through effective communication and adaptability to changing market conditions. Extensive product knowledge and strong interpersonal skills ensure high customer satisfaction and repeat business.
Overview
10
10
years of professional experience
Work History
Bartender
Tavern 144
10.2024 - Current
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Bartender
Mister Bs
03.2023 - 10.2024
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
Bartender
Legends Sports Bar And Grill
01.2021 - 03.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Car Salesperson
Champion Ford
10.2018 - 01.2021
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
Customer Service Representative
Lowes Home Improvment
08.2014 - 10.2018
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Apollo High School
Owensboro, KY05.2014
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Engaging personality
- Outgoing Personality
- Team player attitude
- Strong negotiation
- Building rapport
- Sales Presentations
- Persuasion techniques
- Goal-Oriented
Timeline
Bartender
Tavern 144
10.2024 - Current
Bartender
Mister Bs
03.2023 - 10.2024
Bartender
Legends Sports Bar And Grill
01.2021 - 03.2023
Car Salesperson
Champion Ford
10.2018 - 01.2021
Customer Service Representative
Lowes Home Improvment
08.2014 - 10.2018
High School Diploma -
Apollo High School
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