Summary
Overview
Work History
Education
Skills
Timeline
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Liona Hill

Summary

Offering solid foundation in financial principles and keen desire to learn and grow within accounting environment. Delivers ability to quickly grasp industry-specific knowledge and apply critical thinking to problem-solving. Ready to use and develop analytical skills and attention to detail in your organization.

Overview

13
13
years of professional experience

Work History

Accounts Specialist

Air Texas
08.2023 - Current
  • Recorded accurate and efficient records in customer database.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Prepared and submitted timely invoices, statements and payment reminders for customers.
  • Analyzed financial data and generated accurate, insightful reports for management.
  • Reviewed account activity to assess financial status and evaluate discrepancies.
  • Reconciled customer accounts and identified discrepancies for further investigation.
  • Updated existing profiles with latest information.
  • Resolved complex billing and payment issues for balanced, accurate accounts.
  • Completed routine and complex account updates to resolve problems.
  • Ensured compliance with accounting standards and regulations by staying up-to-date on industry best practices.
  • Reduced financial discrepancies with thorough reconciliation of accounts and accurate recordkeeping.
  • Conducted regular audits of financial records to identify potential risks or areas needing improvement.
  • Resolved complex billing issues by working collaboratively with clients, fostering positive relationships.
  • Analyzed account variances as part of ongoing performance tracking efforts, identifying trends and areas for improvement.
  • Enhanced cash flow management by consistently monitoring receivables and ensuring timely collection.
  • Attended meetings to provide high level synopsis of 100+ accounts.
  • Maintained accuracy in financial data entry by diligently reviewing transactions and correcting errors promptly.
  • Contributed to the development of financial reports for senior management, supporting informed decisionmaking.
  • Managed multiple branches accounts receivables and billing.
  • Collaborated closely with cross-functional teams to address financial issues, improving overall efficiency.
  • Ran aging reports and analyzed high risk accounts through accounting software and Excel.
  • Formatted and maintained spreadsheet data.
  • Prepared and mailed invoices direct to customers and vendor portals, processed payments, and documented account updates.
  • Submitted cash and check deposits for incoming remittance and generated accurate cash application receipts to record money received daily.
  • Used accounting software to reconcile accounts, track income, and generate invoices.
  • Contributed to month-end closing procedures by preparing detailed accounts receivable aging reports for management review.
  • Reduced outstanding account balances through diligent follow-up on overdue invoices and negotiating payment arrangements with clients.
  • Decreased uncollectible debt by closely monitoring accounts by 50% and promptly identifying high-risk customers for management review.
  • Collaborated with sales team to resolve billing discrepancies, resulting in improved customer relationships and increased client satisfaction.
  • Posted customer payments by recording cash, checks, and credit card transactions daily.
  • Assisted in month-end closing procedures, ensuring accurate financial reporting.

Accounts Receivable Clerk

The Reserves Network
08.2022 - 07.2023
  • Reconciled debt with various forms of payment.
  • Ran aging reports and report any payment discrepancies.
  • Prepared daily bank deposits.
  • Applied and posted customer remittance to open accounts receivable.
  • Formatted payments to debts using Excel.
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
  • Used accounting software to reconcile accounts, track income, and generate invoices.
  • Made outbound calls to vendors and customers to discuss and resolve account needs.
  • Reduced outstanding account balances through diligent follow-up on overdue invoices and negotiating payment arrangements with clients.
  • Responded to inbound inquiries regarding accounts and payments.

Credit Union Specialist

TwinStar Credit Union
06.2021 - 12.2021
  • Posted requested transactions to member's account.
  • Reviewed and disseminated varied forms of account information to members.
  • Assisted members in obtaining payoffs and calculating cumulative totals.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Learned and adapted quickly to new technology and software applications.

Data Entry

Welocalize
06.2019 - 02.2021
  • Provided administrative support to teams in regards to main and accounting helpdesk tickets.
  • Adjusted information on customer and supplier invoices, as directed.
  • Annotated data for a fortune100 company to optimize machine learning.
  • Worked with a team to review key details in data strings.
  • Transcribed and edited files with accuracy.

Various Medical Insurance Positions

Various
10.2017 - 02.2019
  • Performed routine duties to initiate restocking, data entry, and prescription fulfillment.
  • Contacted patients to resolve medication and insurance issues.
  • Processed authorized prescription orders and recorded pertinent data.
  • Identification and remediation of healthcare data issues.
  • Managed case research to approve or reject claims for medical coverage.
  • Processed vital information for medical authorizations.
  • Adhered to all medical policies.
  • Contacted insurance companies to gather all relevant insurance and financial details for patients.

Financial Services Representative

NC State Employees Credit Union
02.2012 - 02.2014
  • Typed, faxed, and mailed correspondences to clients via Excel, Word, and Outlook.
  • Engaged with clients in offering an array of financial products and services.
  • Reviewed financial information for loan servicing and processing.
  • Completed various transactions for clients education.
  • Provided excellent customer service, resolving issues quickly and maintaining long-term client relationships.
  • Maintained up-to-date knowledge of industry regulations, trends, and best practices to provide informed advice to clients.
  • Assessed credit applications accurately by analyzing applicants'' financial history, income stability, and repayment capability.
  • Trained new hires on financial products and services, enhancing team knowledge and performance.
  • Delivered guidance on financial regulations and requirements.

Education

B.S. - Business Administration/Finance

North Carolina State University
Raleigh, NC
01-2011

Skills

  • Microsoft Dynamics GP
  • Bank reconciliation
  • Accounting software proficiency
  • Accounts receivable management
  • Intercompany transactions
  • Debt collection
  • Month-end closing
  • Invoice processing

Timeline

Accounts Specialist

Air Texas
08.2023 - Current

Accounts Receivable Clerk

The Reserves Network
08.2022 - 07.2023

Credit Union Specialist

TwinStar Credit Union
06.2021 - 12.2021

Data Entry

Welocalize
06.2019 - 02.2021

Various Medical Insurance Positions

Various
10.2017 - 02.2019

Financial Services Representative

NC State Employees Credit Union
02.2012 - 02.2014

B.S. - Business Administration/Finance

North Carolina State University

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Liona Hill