Lionel Amachree
Sandy Springs,GA
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
5
5
years of professional experience
Work History
Sales Consultant
Atlanta Autos
02.2023 - Current
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
Sales Manager
AutoMax Atlanta
08.2021 - 02.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Finance Manager
ALM Marietta
07.2018 - 07.2021
- Supported operations management, sales, and marketing efforts to increase revenue and overall financial health.
- Reviewed documentation and identified financial discrepancies where applicable.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
- Cultivated interpersonal skills by building positive relationships with others.
Education
Master Of Business Administration -
University of Phoenix
Tempe, AZ08.2012
Intercalated Bachelor Of Science - Criminal Justice
Georgia State University
Atlanta, GA06.1989
Skills
- Persuasive Negotiations
- Industry Trends
- Consultative Selling Techniques
- Customer Relationship Management
- Referral Generation
- Client Development and Retention
- Suggestive Selling
- Contact Management Systems
- Prospecting Skills
Additional Information
US Military Veteran ( Captain, US Marine )
Timeline
Sales Consultant
Atlanta Autos
02.2023 - Current
Sales Manager
AutoMax Atlanta
08.2021 - 02.2023
Finance Manager
ALM Marietta
07.2018 - 07.2021
Master Of Business Administration -
University of Phoenix
Intercalated Bachelor Of Science - Criminal Justice
Georgia State University
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