Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lionel Benjamin

Orlando,FL

Summary

Dedicated customer service professional with strong problem-solving skills and a positive attitude. Known for enhancing customer satisfaction through effective communication and timely task management.

Overview

8
8
years of professional experience

Work History

customer Service/User

Andy Frain Services
Orlando, Florida
12.2024 - Current
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Lawn service

Millennium Lawn & Lansscaping
Orlando, Florida
01.2022 - 11.2024
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.

Carpentry Laborer

logic warehouse
Orlando, Florida
03.2018 - 09.2024
  • Assisted skilled carpenters in measuring and cutting materials accurately.
  • Maintained tools and equipment in safe, working condition daily.
  • Organized materials and supplies for easy access during carpentry tasks.
  • Followed safety protocols to prevent accidents on job sites consistently.
  • Installed framework for doors, windows, and cabinets as directed by supervisors.
  • Measured and cut wood to specified dimensions using saws and other cutting tools.
  • Used levels and measuring tapes to ensure accuracy when installing fixtures or framing structures.
  • Completed sawing, sanding, trimming, routing, cleaning and bonding duties.
  • Removed old fixtures before installing new ones in their place.
  • Installed doors, windows, cabinets, and trim with a variety of hand and power tools.
  • Cleaned up debris at job sites after each shift was completed.

Sander/Buffer

Elro Manufacturing
Orlando, Florida
05.2022 - 09.2023
  • Operated sanding machines to smooth surfaces on various products.
  • Inspected materials for defects before and after sanding processes.
  • Assisted in training new employees on safety and equipment usage.
  • Followed safety protocols to maintain a safe working environment.
  • Applied appropriate safety measures when operating electric sanders including wearing protective equipment like goggles and face masks.
  • Smoothed wood surfaces with a sander to prepare them for painting or staining.
  • Performed regular maintenance tasks on the electric sander including oiling moving parts and cleaning dust collection systems.
  • Assisted skilled workers with construction projects in rough and finish carpentry phases.
  • Monitored tools and machines and performed minor repairs.
  • Inspected completed work for professional flush and finish.
  • Talked with clients to ensure correct finishes.
  • Replaced worn sandpaper belts on the sander as needed.
  • Ensured that all safety regulations were followed while using the electric sander.
  • Adjusted speed settings on the sander according to material being worked on.
  • Operated an electric sander to remove paint, rust, and varnish from large surfaces.
  • Checked condition of sanders prior to use and reported any malfunctions or damage to supervisor.
  • Inspected finished product for smoothness and accuracy after sanding process was completed.
  • Cleaned sanding belts regularly to ensure proper functioning of the sander.
  • Followed instructions provided by supervisors regarding specific projects and tasks related to sanding operations.
  • Used power drills and other hand tools in conjunction with the electric sander for detailed work.
  • Shaped and smoothed wood to fabricate product.
  • Removed and replaced worn parts, sandpaper, or shaping tools.
  • Operated grinding and polishing machines for metal components.
  • Maintained a clean working environment around buffers at all times to promote safety in the workplace.

Warehouse Forklift Operator

Bungalow Scenic Studios
Orlando, Florida
10.2022 - 01.2023
  • Operated forklifts to transport materials within the studio safely.
  • Loaded and unloaded trucks efficiently using pal
  • Loaded and unloaded pallets of product onto trucks using a forklift.
  • Processed orders by picking products from shelves within the warehouse.
  • Operated forklift to transport goods throughout warehouse.
  • Unloaded incoming supplies and placed them into designated storage areas.
  • Boxed, labeled and added shrink wrapping to items.
  • Managed stock rotation ensuring that older stock is used first.
  • Unloaded incoming items from trucks and rail cars and transported materials to staging area.
  • Reported safety and quality issues to management.
  • Tied and secured loads to prevent shifting or damage to items.
  • Checked shipments for damaged or incorrect items.
  • Maintained yard appearance, keeping ground clean and clear.
  • Inspected lifts before use to prevent damage to goods.
  • Transported material to correct locations and documented inventory changes.
  • Operated forklifts to transport materials between loading, processing, and storage areas.
  • Loaded and unloaded goods from vehicles, ensuring secure and damage-free handling.
  • Communicated with team members to coordinate efficient and accurate movements.

Education

GED -

Lake Worth High School
West Palm Beach, FL
06-2006

Skills

  • Customer service
  • Problem-solving
  • Customer relationship management
  • Team collaboration
  • Feedback implementation
  • Active listening
  • Time management
  • Communication
  • Calm under pressure
  • Flexible and adaptable
  • Customer relations
  • Organization
  • Supervision and leadership
  • Friendly, positive attitude
  • Excellent communication

Timeline

customer Service/User

Andy Frain Services
12.2024 - Current

Warehouse Forklift Operator

Bungalow Scenic Studios
10.2022 - 01.2023

Sander/Buffer

Elro Manufacturing
05.2022 - 09.2023

Lawn service

Millennium Lawn & Lansscaping
01.2022 - 11.2024

Carpentry Laborer

logic warehouse
03.2018 - 09.2024

GED -

Lake Worth High School

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Lionel Benjamin