Lionel Cortez III
West Palm Beach,Florida
Summary
Resourceful Operations Director achieved customer fulfillment goals through effective management of cost and logistics determinants. Implemented a plan to maximize company revenues with minimal additional resource investment. Worked closely with internal partners, and adopted new functional technology to meet preset goals and objectives. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems, and providing targeted solutions. Specializing in cost savings analysis, lean cost reduction practices, and KPIs.
Overview
15
15
years of professional experience
Work History
Director of Operations
Great American Beauty
02.2022 - Current
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Developed systems and procedures to improve operational quality and team efficiency.
- Collaborated with c-suite executives to develop and execute long-term corporate goals and objectives.
- Analyzed business operations and implemented strategies to improve operational cohesiveness.
- Monitored budget and utilized operational resources.
- Achieved team goals through formalized training plans, coaching, and performance management.
Operations Manager
Ferro Holdings
08.2019 - 02.2022
- Conducted retail arbitrage to build inventory for resale via e-commerce platforms.
- Integrated WMS platforms from Shopify to QBE.
- Communicated with customers and vendors positively with particular attention to problem resolution
- Created, managed, and executed business plans and communicated company vision and objectives to update stakeholders.
- Increased accuracy through improved processes for fiscal monitoring and operational expenses
- .Managed day-to-day development issues.
- Monitored logistics performance and identified improvement opportunities.
Senior Operations Program Manager
Image Skincare
02.2016 - 08.2019
- Planning and allocating resources, preparing budgets, monitoring invoices, and keeping stakeholders informed throughout the project life cycle.
- Updated operational methods, oversaw invoicing procedures, tracked information, and compiled data to improve KPI efficiency.
- Reduce contract expenses by 10% through aggressive negotiations with vendors, and continue to source vendors to mitigate costs.
- Directed day-to-day operations focused on the attainment of key business metrics, and continuous improvement initiatives to present to the executive team.
- Elected to champion cost savings task force to eliminate waste from current processes
Distribution Manager
Image Skincare MFG
01.2012 - 02.2016
- Collaborated with upper management to implement new initiatives and policies and achieve benchmarks for production, quality, and safety.
- Composed scheduling and task delegation for a 25-member warehouse team.
- Develop and manage an off-site 3PL team to ensure individual and company success.
- Navigated with Truecommerce EDI to translate POs and invoices to EDI standards from partnered 3PL. As well as data mapping into SAP for operational success.
- Mediated with vendors to procure optimal prices and the quickest service for equipment and supplies.
- Managed inventory control levels and verified storage and organization processes were upheld correctly.
Distribution Supervisor
Image Skincare MFG.
12.2008 - 01.2012
- Provide line management to the team, coordinating their workloads, providing support to ensure that the team delivers, monitoring any issues, and ensuring production targets, KPIs, and quality standards are met in order to meet the requirements of the customer.
- Monitored completeness, accuracy, and compliance during inventory transactions.
- Supervised four inventory control personnel to support correct goods management and achievement of performance goals.
Education
Bachelor of Science - Operations Management
Florida Atlantic University
Boca Raton, FL06.2012
Skills
- Process Improvements
- Lean Six Sigma
- Strategic Planning and Execution
- Operations Oversight
- Project Planning
- Schedule Management
- Inventory Control
- Supply Chain Management
- Logistics Management
- Warehouse Operations
- Negotiating
Accomplishments
- Saved the company $60,000 over 3 years by implementing a successful productivity improvement plan.
- Designed and launched the Cost Savings Initiatives Project, resulting in a 7% decrease in packaging supplies for the company.
Timeline
Director of Operations
Great American Beauty
02.2022 - Current
Operations Manager
Ferro Holdings
08.2019 - 02.2022
Senior Operations Program Manager
Image Skincare
02.2016 - 08.2019
Distribution Manager
Image Skincare MFG
01.2012 - 02.2016
Distribution Supervisor
Image Skincare MFG.
12.2008 - 01.2012
Bachelor of Science - Operations Management
Florida Atlantic University