Receptionist
Arkansas Baptist College Admissions Office
08.2023 - 11.2023
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Responded to inquiries from callers seeking information.
