Lionel Lambert
Chicago,IL
Summary
Dedicated Taskforce General Manager professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Customer-oriented with 20 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
8
8
years of professional experience
Work History
General Manager
Hampton Inn By Hilton
03.2022 - Current
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
General Manager
Comfort Suites Hotel
04.2019 - 03.2022
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budget implementations, employee evaluations, and contract details.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Formulated policies and procedures to streamline operations.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Trained new employees on proper protocols and customer service standards.
General Manager
Holiday Inn Express Hotel
02.2016 - 04.2019
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Reduced operational risks while organizing data to forecast performance trends.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Education
Associate of Arts - Business Management
City Colleges of Chicago - Wilbur Wright College
Chicago, IL05.1999
Skills
- Supply Chain Management
- Staff Supervision
- Customer Relationship Management
- Expense Control
- Schedule Management
- Project Management
- Operations Oversight
Timeline
General Manager
Hampton Inn By Hilton
03.2022 - Current
General Manager
Comfort Suites Hotel
04.2019 - 03.2022
General Manager
Holiday Inn Express Hotel
02.2016 - 04.2019
Associate of Arts - Business Management
City Colleges of Chicago - Wilbur Wright College
Similar Profiles
Margaret GoodeMargaret Goode
Front Desk Agent & Head Housekeeper at Hampton Inn By Hilton/ Holiday Inn ExpressFront Desk Agent & Head Housekeeper at Hampton Inn By Hilton/ Holiday Inn Express
Antoinette WilliamsAntoinette Williams
Food and Beverage Manager at Hampton Inn By HiltonFood and Beverage Manager at Hampton Inn By Hilton
Kimberly NobbsKimberly Nobbs
Housekeeping Supervisor at Hampton Inn By HiltonHousekeeping Supervisor at Hampton Inn By Hilton
Garrett BurksGarrett Burks
Night Audit Supervisor at Hampton Inn By HiltonNight Audit Supervisor at Hampton Inn By Hilton
Chamere GraysChamere Grays
Payroll Assistant at Select RehabilitationPayroll Assistant at Select Rehabilitation