Lionel Oliva
Lancaster,CA
Summary
Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Talented Airframe and Powerplant Mechanic bringing more than 4 years of experience working on F-35 aircraft. Proficient in [Type] and [Type] standards, trained on F-35 aircraft and eager to expand knowledge to different systems and aircraft. Exceptional mechanical skills, troubleshooting abilities and refinishing expertise. Adept at performing in-process and final aircraft inspections with commitment to unfailing accuracy and safety.
Overview
11
11
years of professional experience
Work History
Aircraft Structural Mechanic 2
Northrop Grumman
Palmdale, CA
03.2018 - Current
- Read and understand blueprints
- Translate blueprints into fabrications of structural assemblies to include: precision drilling, countersinking, and the use of calibrated tools
- Aligning parts on jigs using templates and fixtures
- Performing part-fitting operations: filing sawing, burring, crimping, trimming, framing, riveting, drilling and reaming
- Measures parts with precision tools such as, micrometers and calipers to verify dimensions
- May modify incomplete and complete assemblies to incorporate changes to structure and verify quality in accordance with statistical process or other control procedure
- Daily usage of manufacturing shop controls and systems
- Use of appropriate PPE when working on the shop floor
- Recommend and implement continuous improvement activities in production methods, equipment performance and team effectiveness
- Maintained orderly and safe work environment by enforcing tool control and FOD awareness, prevention and safety at all times.
- Worked within guidelines established by internal, manufacturer and regulatory authorities.
Provider Services Representative
Blue Cross Of California
Woodland Hills, CA
02.2016 - 03.2018
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
- Recommended products to customers, thoroughly explaining details.
- Responded proactively and positively to rapid change.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Delivered prompt service to prioritize customer needs.
- Met customer call guidelines for service levels, handle time and productivity.
- Educated customers about billing, payment processing and support policies and procedures.
- Maintained up-to-date knowledge of product and service changes.
- Trained new personnel regarding company operations, policies and services.
United States Marine
United States Marine Corps
Quantico, VA
08.2010 - 08.2015
- Facilitated enlisted personnel termination process and relayed pertinent information to appropriate personnel.
- Assisted supervisors with enlisted performance management and offered recommendations for approach and process.
- Cross-trained to cover other personnel staff duties to facilitate office management.
- Maintained accurate count of enlisted personnel abroad, on assignment, and local.
- Arranged travel accommodations for enlisted personnel
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Developed documents in Word and maintained Excel databases.
- Received and corrected mission critical correspondence in a timely manner.
- Secured and protected military property, assets and personnel.
- Implemented tactics, procedures, and techniques for defense systems.
- Carried out defensive and offensive data protection operations.
- Supported troops completing air missions in training exercises and real-world engagements.
- Upheld code of conduct and maintained professionalism in stressful situations.
- Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
- Trained in conflict resolution among subordinates, equals and superiors.
- Maintained awareness of subordinates' personal problems and shortcomings, supporting personal and professional growth.
- Trained in small arms, anti-armor and indirect fire weapons.
- Served in on-call capacity for last-minute or late-night taskings from leadership.
- Looked after weapons by scheduling and performing organizational and preventive maintenance.
- Advised [Job Title] on operations, intelligence and risk assessments in daily briefings.
- Upheld [Branch] dress and appearance regulations for professional appearance.
- Worked weekends and long hours in deployed locations to complete [Type] taskings.
- Oversaw utilities manual records to perform stock control and accounting duties.
- Completed [Type] program upon receipt of [Rank] as part of leadership development.
- Maintained required level of proficiency in use of firearms.
- Communicated with higher-ranking members of Marines and shared information with company.
- Surveyed company overall health and preparedness.
- Provided current weapons systems training to incoming soldiers to maintain combat readiness.
- Worked with superiors to standardize job responses and duties for security perimeters.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Maintained energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Certificate - Personnel Administration
Personnel Administration School
Marine Corps Base Camp Lejeune, NC08.2011
High School Diploma -
San Fernando Senior High School
San Fernando, CA06.2006
Skills
- Tooling knowledge
- Strong communication
- Knowledge of aircraft hardware and materials and processes
- Organization and Time Management
- Teamwork and Collaboration
- Multitasking Abilities
- Written Communication
- Critical Thinking
- Ease with Computers and Technology
- Verbal and Written Communication
- Multitasking and Time Management
- Research and Analytical Skills
- Strong Organizational Skills
- Database and Client Management Systems
- Task Prioritization
- Professional and Courteous
- Confidentiality and Data Protection
- Travel Coordination
- Customer Service
- Correspondence Writing
- Highly Efficient and Productive
- Writing and Editing Skills
- Problem Solving
- Order Placement
- Payment Distribution
- Account Investigation
- Fast Learner
- Mail Routing and Distribution
- Administrative Procedures
- Personnel Documentation Verification
- Generating Reports
- Onboarding and Training
- Microsoft Office
- Explanation of Benefits
- Time Management
- Writing and Editing
- Detail-Oriented
- Data Entry
- Training expertise
- Identifying hazards
- Briefing leadership
- Maintaining equipment
- Assessing risks
- Safety guidelines
- Problem-Solving
- Attention to Detail
- Planning and Coordination
- Clerical Support
- Decision-Making
- Maintenance and Repair
Timeline
Aircraft Structural Mechanic 2
Northrop Grumman
03.2018 - Current
Provider Services Representative
Blue Cross Of California
02.2016 - 03.2018
United States Marine
United States Marine Corps
08.2010 - 08.2015
Certificate - Personnel Administration
Personnel Administration School
High School Diploma -
San Fernando Senior High School
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