Lionel Robinson
Thomaston,GA
Summary
Proven forklift operator with a track record of enhancing warehouse efficiency at CJ Logistics. Skilled in heavy equipment operations and adept at maintaining safety compliance, demonstrated through successful training of new employees. Excels in fast-paced environments, significantly reducing loading times by skillfully managing material handling and inventory counts.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lead Trainer
Cj Logistics
2023.06 - Current
- Increased employee retention rates by providing ongoing support and mentorship to new hires during their onboarding process.
- Managed a team of trainers, effectively delegating tasks and monitoring performance to maintain high-quality training delivery.
- Championed a shift towards blended learning approaches that combined face-to-face instruction with digital tools for an enhanced learning experience.
- Promoted a culture of continuous learning within the organization by regularly sharing industry trends and best practices among colleagues.
- Facilitated learning through classroom instruction, on-the-job coaching and virtual training for 10 employees.
- Implemented robust tracking systems to monitor employee progress throughout various stages of their training journey.
- Facilitated learning through classroom instruction, on-the-job coaching and virtual training for [Number] employees.
- Evaluated trainee progress through assessments and feedback surveys, refining course content as needed for maximum effectiveness.
- Selected training aids, demonstration models, computer tutorials and reference works to use in classroom.
- Motivated 10 trainees and associates by demonstrating positive attitude to improve productivity.
- Evaluated training needs to improve training quality.
- Provided coaching and mentoring to employees.
- Developed job-specific competencies and performance standards.
- Trained and mentored [Number] new personnel hired to fulfill various roles.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
Forklift Operator
CJ Logistics
2022.10 - Current
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
- Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
- Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.
- Enhanced workplace safety by diligently inspecting forklifts before each shift and reporting any issues promptly.
- Ensured timely delivery of products by accurately picking orders from storage areas.
- Maneuvered forklift safely in congested and confined areas using [Skill] and [Technique].
- Inspected equipment for defects and performed repairs or maintenance tasks.
- Completed cycle counts and monthly inventory.
Shift Manager
Pizza Hut
2016.05 - 2023.10
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Cooperated with coworkers to improve customer experience and manage storefront.
Correctional Officer
Geo Group Inc
2022.07 - 2022.10
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
- Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
- Completed intake paperwork, fingerprints, and searches.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Inspected work sites and crew trucks for contraband, cleanliness, and safety.
- Booked new inmates into facility and processed inmates for release.
- Enforced rules and regulations to maintain order among inmates.
- Responded to emergency situations and de-escalated hostile confrontations.
- Conducted security checks of inmates and living areas.
- Prepared reports to document incidents and violations.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Supervised inmates during meals, recreation and other activities.
- Responded to inquiries from inmates and other members of public.
- Built solid relationships with staff and residents to keep institution safe and secure.
Security Officer
Journey and Associates
2021.04 - 2022.06
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Completed full building and grounds patrols to spot and investigate concerns.
Education
High School Diploma -
Upson-Lee High School
Thomaston, GA05.2002
Skills
- Forklift Operation
- Forklift Operator Certification
- Loading and unloading
- Shipping and receiving
- Warehouse Operations
- Material Handling
- Order picking and processing
- Shipping and receiving expert
- Heavy equipment operations
- Lift Equipment Operation
- Heavy Equipment Operation
- Inventory Counts
Accomplishments
- Trained [Number] new employees on proper forklift operation and safety.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of [Number] staff members.
- Winner of the highest-level safety award given to employees within the corporation.
- Consistently determined load weight to within [Number] pounds.
- Loaded and unloaded trucks at a rate of [Number] pounds per hour.
- Checked and recorded floor-loading limits with [Number]% accuracy.
Certification
- [Area of certification] Training - [Timeframe] Cat Logistics Griffin Ga.
Additional Information
Have certification SERV SAFE in the restaurant business.
Timeline
Lead Trainer
Cj Logistics
2023.06 - Current
Forklift Operator
CJ Logistics
2022.10 - Current
Correctional Officer
Geo Group Inc
2022.07 - 2022.10
Security Officer
Journey and Associates
2021.04 - 2022.06
Shift Manager
Pizza Hut
2016.05 - 2023.10
High School Diploma -
Upson-Lee High School
- [Area of certification] Training - [Timeframe] Cat Logistics Griffin Ga.
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