Summary
Overview
Work History
Education
Skills
Timeline
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Yolanda Blue

Newark,NJ

Summary

Forward-thinking Entrepreneur with exceptional initiative and deep understanding of what it takes to build a successful business from the beginning. Offering 5 years of progressive business experience and a history of going above and beyond to turn dreams into reality.

Overview

12
12
years of professional experience

Work History

Entrepreneur

I Am My Sistar's Keeper
05.2019 - Current
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Maximized advertising efforts by developing content for media relations, corporate communications, and social media posts

Remote Customer Service Representative

Willis Towers Watson
08.2021 - 07.2023
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Answered over 50 customer calls per shift with constant flow with minimal wait times.

Administrative Assistant

Quest
01.2016 - 01.2019
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Updated spreadsheets and databases to track, analyze and report on performance, inventory, and sales data.
  • Conducted onboarding to help new hires adjust to administrative and performance aspects of jobs.

Lunchroom Supervisor

Hudson County School Board
01.2012 - 12.2016
    • Oversaw lunchroom workers and kitchen staff in preparation, delivery and cleaning duties.
    • Established safe atmosphere for students to eat, socialize and relax prior to afternoon classes.
    • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.

Education

High School Diploma -

East Orange Campus High School
East Orange, NJ
06.1991

Skills

  • Recruitment and Hiring
  • Customer Service Management
  • Financial Statement Review
  • Administrative Management
  • Market Analysis
  • Strategic Marketing

Timeline

Remote Customer Service Representative

Willis Towers Watson
08.2021 - 07.2023

Entrepreneur

I Am My Sistar's Keeper
05.2019 - Current

Administrative Assistant

Quest
01.2016 - 01.2019

Lunchroom Supervisor

Hudson County School Board
01.2012 - 12.2016

High School Diploma -

East Orange Campus High School

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