Summary
Overview
Work History
Education
Skills
Project Experience Technical Skills
Protocols Systems
Devices Systems
Operating Systems
Vendors Tools
Training Certification Education
Certification
Skills Experience Summary
Accomplishments
Interests
Timeline
Generic

LIONELL JENIOUS

SDWAN Cloud Network Infrastructure Engineer
Middletown,New Jersey

Summary

Knowledgeable SDWAN Cloud Network Infrastructure Engineer brings expertise in project requirements, design, and deployment.

Understands challenges of today's businesses in meeting industry demands with cost-effective strategies. Well-versed in emerging trends in technologies and methodologies.


Tech-savvy Engineer with overlay of Dev Operations background in software engineering paired with in-depth knowledge Cloud Virtualized Networks. Polished in deploying updates and fixes, identifying error occurrences and conducting root cause analysis.


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

15
15
years of professional experience
1
1
year of post-secondary education
6
6
Certifications

Work History

Advance Technology Engineering & Development

AT&T Research & Development Labs
Middletown , NJ
5 2011 - 02.2024
  • Managed over 50 documentations and processes for all SDWAN engineering activities, ensuring accurate records were maintained for future reference or compliance purposes.
  • Led root cause analyses to identify and address problems in DevOps Sandbox, Infrastructure and production network.
  • Implemented sustainable practices into design considerations, minimizing environmental impact while promoting corporate responsibility initiatives.
  • Vetted multi-vendor proof-of-concepts for various SDWAN Cloud engineering projects, validating design concepts and functionality.
  • Learned and adapted quickly to new technology and software applications.

Professional Services Network Operations Team Lead/Supervisor

CenturyLink formerly Savvis Communications
04.2008 - 05.2011
  • Supervised 7 team members to confirm compliance with set procedures and quality requirements.
  • Led proactive monitoring & triage of daily event incidents, utilizing tools such as ITSM/Remedy Incident Manager, Site Watch, and IBM Tivoli.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
  • Nurtured long-term partnerships with clients by understanding their needs accurately, delivering projects on time, and providing exceptional customer support.
  • Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.

Provisioning Technical Engineer

AT&T Managed Internet Services
08.2007 - 04.2008
  • Conducted the disconnect and turn-up for customer circuits.
  • Optimized / validated Access Router configuration for deployment.
  • Monitored LAN/WAN IP block Access-List and Network policies.
  • Monitored Extended Pings to assess latency and packet loss.
  • Led scheduled change/add/move for BGP peer loop-back addressing.
  • Identify and led special design deployment of High Availability for VPN Co-located Tunnels, Multi-Hop BGP, and MPLS.
  • Coordinate, manage and schedule customer Migration Enhancement Change, from DS3 to CHOC48.

Technology Specialist

H.O.P.E / Children’s Village
06.2004 - 08.2007
  • Developed network and database security for monitoring and alerting of potential threats.
  • Managed network infrastructure upgrades, ensuring minimal downtime for end users.
  • Played an instrumental role in streamlining communication channels between different departments through efficient utilization of collaboration tools.
  • Performed day-to-day backup of data operations.

Network Consultant

American Talent Agency
09.2001 - 06.2004
  • Designed and Deployed local network to support music recording studio.
  • Served as liaison between promoters, artists and in-house.
  • Provided configuration recommendations and assistance in music studio.

System Engineer II

Cisco Systems
10.2000 - 08.2001
  • Evaluated emerging technologies and recommended appropriate solutions to improve existing infrastructure.
  • Conducted training classes, whiteboard sessions, technical presentations, and lab demonstrations for customers in the Tri-State enterprise region.
  • Provided expert support for end-users, ensuring optimal system performance and user satisfaction.
  • Proposed technical feasibility solutions for new system designs and suggested options for performance improvement of technical components.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.

Network Consultant

Access LAN Communication Inc.
05.2000 - 10.2000
  • Evaluated emerging technologies for potential integration into existing networks, keeping clients at the forefront of industry advancements.
  • Delivered service provider design, configuration and deployment for DSL service provider fore network
  • Delivered tailored presentations to non-technical stakeholders, effectively communicating complex concepts in a clear manner.
  • Led efforts to troubleshoot complex network issues, working closely with colleagues across multiple departments as needed for resolution.
  • Diagnosed system hardware and software problems using advanced root-cause analysis.
  • Developed strong communication and organizational skills through working on group projects.

Technology Specialist

IBM Global Network Services
03.1999 - 05.2000
  • Performed proof-of-concept validation and performance testing during both early and key phases for the development of of Voice over IP (VoIP).
  • Managed network infrastructure upgrades, ensuring minimal downtime for end users.
  • Developed strategies to help scale VoIP over a Frame-Relay network using fragmented packets, IP Quality of Service and packet tagging to prioritize UDP voice of other non-critical TCP data packets.

Systems Integrator Engineer

Micros to Mainframes
08.1996 - 03.1999
  • Led deployment of systems and network integration support for various customer assigned accounts.
  • Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution.
  • Configured and tested Windows Server operating systems with roles features.
  • Spearheaded inventory control measures to replenish and maintain IT equipment.
  • Collaborated with client upper management to drive strategy and implement new processes.
  • Worked effectively in fast-paced environments.

Education

Associate in Electronics Engineering Technology - Computer And Information Sciences

N E.C Everest College
Santa Monica, CA
12.1985 - 06.1987

Skills

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Project Experience Technical Skills

Specialized in SNMP Network Management: My leadership in managing the IBM Power9 account through advanced SNMP network management techniques showcases my adeptness in employing sophisticated tools and protocols for superior network performance, reliability, and security. This role demanded a blend of technical prowess and strategic insight, leveraging SNMP protocols for comprehensive network monitoring and management.


Security Protocols & Identity Management: My demonstrated expertise in advanced network security frameworks, including ISE with AAA, Tacacs+ ISE 3.1, and Radius protocols, complements my SNMP management capabilities, ensuring robust security measures are seamlessly integrated into network management practices. 


AT&T Development Labs: Daily Responsibilities and Project At AT&T Research and Development Labs, my role includes configuring and deploying developer sandboxes to facilitate SD WAN cloud infrastructure support. This entails conducting proof-of-concept evaluations and performing performance and IOS regression testing for various clients, including notable projects like IBM Power 9 network.

Protocols Systems

Proficient in VLAN setup, including LLDP and CDP discovery protocols., Skilled in configuring VLAN trunking across client, transparent, and server nodes., Experienced in Border Gateway Protocol (iBGP, eBGP), static routes, and IPsec Tunnel., Proficient in Identity Services Engine (ISE) with AAA, Tacacs+ ISE 3.1, and Radius., Well-versed in SNMP MIBs (polling, traps, syslog), Cisco Netflow (random sample version 9), and Multi Packet Label Switching (MPLS) with Virtual routing and forwarding (VRF).

Devices Systems

Models such as the 4431, 4451, and 9600R series., Including the 1009X and 9009., Models 6500, 7600, 9200, and 9400., Proficiency in Juniper 5100 switches and Juniper MXR., Hands-on experience with SNS-3595/3600 series appliances., ASA 5555 Firewall and AnyConnect VPN., Familiarity with vSRX and vCSR., Proficient in Ansible automation, including the Controller, Execution Node, and Automation Hub.

Operating Systems

VMWare vSphere ESXi 6.7/7.x and VCenter 6.7/7.0., Proficiency in RedHat (versions 8.x and 9.x) and Ubuntu (versions 16.04.6 and 20.04)., Including Windows Server (2012 and 2019) and Windows 10 Desktop., Expertise in Apple macOS and its integration.

Vendors Tools

  • AT&T Universal CPE
  • Cisco Systems
  • Foundry Network
  • Juniper Network
  • SolarWinds
  • Riverbed SteelCentral
  • Plixer Scrutinizer Netflow Collector
  • Nokia Vitalnet Performance Reporting
  • Traffic generator test center tools such as Ixia Ixload / IxNetwork and Spirent traffic generators.

Training Certification Education

  • Percipio Self-Paced online training, INFRA BTO-ITIL-L2-New -V2
  • AGILE Concepts and Methodologies
  • Red Hat vendor Hands-on
  • Ansible Automation Hub
  • Columbia Business School | Instructor Led |six-week online program, 06/2020, Blockchain in Business Beyond-the-Hype
  • Edureka DevOps Engineer | Instructor Led |six-week online program, 06/2020, Developers Operations Engineer
  • Cisco CCNA | Retired Certifications, 02/17/2002, CCNA Routing and Switching


Certification

[Blockchain], [Columbia Business School] - [6 weeks]

06-2024

[DevOps], [Edureka - [6 weeks]

06-2024

[Ansible Hub], [RedHat] - [5 months]

09-2023

[Agile], [Skill Soft] - [1 month]

10-2023

[CCNA], [Cisco Networks - [3 months]

07-2010

[BIG IP, [F5] - [1 week]

12-2008

Skills Experience Summary

With over two decades of unmatched expertise in network infrastructure engineering, I bring a profound commitment to excellence to my role at AT&T Labs. My career has been marked by pivotal contributions in telecommunications, system integration, implementation, and deployment, with a deep specialization in SNMP Network Management. This area of expertise has allowed me to masterfully handle complex network operations and SDN WAN infrastructure support.


In addition to my SNMP specialization, I have an extensive background in the design, configuration, and deployment of VMware Cloud Instances. This experience has equipped me to effectively orchestrate virtual environments, enhancing scalability and resilience across organizational IT infrastructures.


My technical proficiency extends to multi-vendor product design, configuration, and deployment, encompassing a wide array of platforms including Arista Networks, Cisco, Dell Computer, Hewlett Packard, IXIA Network Tools, Spirent Network Tools, Juniper Networks, RedHat, Ubuntu Linux systems, Riverbed Steel Central, Plixer Scrutinizer, Microsoft Systems, and IBM Systems. This extensive multi-vendor experience allows me to deliver tailored and innovative solutions that meet diverse technical requirements and business objectives.


A cornerstone of my technical acumen is my extensive experience with the IBM Power9 account. Over the past seven years, I have adeptly spearheaded the development and meticulous execution of sophisticated SNMP network management test cases, validation, and regression testing. My advanced proficiency with key SNMP Network Management tools, such as Vitalnet SNMP Performance Monitoring Tools and Solar Winds SNMP Network Monitoring tools, has significantly boosted my ability to enhance network reliability, optimize performance, and fortify security across robust infrastructures.


My strategic use of SNMP protocols to monitor and manage network devices has been instrumental in sustaining the high availability and superior performance of the IBM Power9 network. This initiative has substantially advanced SNMP network management practices.


My leadership is characterized by a visionary ability to align diverse team efforts and business objectives with strategic outcome goals. Having navigated through various sectors—including enterprise, professional services, service provider, startup, and R&D—I possess a holistic view of network management challenges and solutions. This extensive experience fosters exceptional collaboration at all organizational levels and drives impactful results.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 10 staff members.
  • Achieved Identity Access Management by completing [deployment of LDAP, System Security Services, TACACS that resulted in end-user network access accountability, as well lowered risk vulnerabilities.
  • Resolved product issue through consumer testing.
  • Collaborated with the IBM Power 9 team of 20 in the development of Custom Managed Services
  • Achieved project turnaround deliverable through effectively creating proof-of-concept test plan to estimated time of completion.

Interests

Emerging Technologies

Global Markets and Finance

Family and Health

Music and Arts

Timeline

[Blockchain], [Columbia Business School] - [6 weeks]

06-2024

[DevOps], [Edureka - [6 weeks]

06-2024

[Agile], [Skill Soft] - [1 month]

10-2023

[Ansible Hub], [RedHat] - [5 months]

09-2023

[CCNA], [Cisco Networks - [3 months]

07-2010

[BIG IP, [F5] - [1 week]

12-2008

Professional Services Network Operations Team Lead/Supervisor

CenturyLink formerly Savvis Communications
04.2008 - 05.2011

Provisioning Technical Engineer

AT&T Managed Internet Services
08.2007 - 04.2008

Technology Specialist

H.O.P.E / Children’s Village
06.2004 - 08.2007

Network Consultant

American Talent Agency
09.2001 - 06.2004

System Engineer II

Cisco Systems
10.2000 - 08.2001

Network Consultant

Access LAN Communication Inc.
05.2000 - 10.2000

Technology Specialist

IBM Global Network Services
03.1999 - 05.2000

Systems Integrator Engineer

Micros to Mainframes
08.1996 - 03.1999

Associate in Electronics Engineering Technology - Computer And Information Sciences

N E.C Everest College
12.1985 - 06.1987

Advance Technology Engineering & Development

AT&T Research & Development Labs
5 2011 - 02.2024
LIONELL JENIOUSSDWAN Cloud Network Infrastructure Engineer