Lior Mayran
Glendale,United States
Summary
Sales professional with proven success at Alfi Trade Inc, specializing in customer relationship management and sales strategy. Expertise in lead generation and customer loyalty development, consistently driving team performance and achieving sales targets. Technical support skills enhance customer satisfaction and product effectiveness.
Overview
17
17
years of professional experience
Work History
Sales Representative
Alfi Trade Inc
Los Angeles
05.2019 - Current
- Organized client visits, presentations, product demonstrations, and trade shows to enhance engagement.
- Developed relationships with key clients, securing repeat business and loyalty.
- Generated new sales leads through cold calling and networking initiatives.
- Maintained accurate records of all sales and prospecting activities for performance tracking.
- Provided technical support to customers, ensuring effective use of company products.
- Coordinated with departments to ensure timely order delivery and customer satisfaction.
- Collaborated with marketing team on promotional materials to increase product visibility.
- Reviewed monthly performance against targets, adjusting strategies as needed.
Sales Representative
Jewish Marketing Solutions
New York, NY
10.2017 - 05.2019
- Provided product information to potential customers via phone, email, and online chat.
- Maintained up-to-date knowledge of product features and benefits.
- Provided technical support for customers experiencing difficulties with our products or services.
- Assisted customers in selecting products based on their needs and preferences.
- Responded promptly to inquiries from existing customers regarding order status or product availability.
- Developed effective sales strategies to enhance customer satisfaction and boost sales.
- Updated homepage and high-traffic pages often to draw in visitors and bolster strategic sales initiatives.
- Optimized website, email campaigns and social media channels for SEO and usability.
- Cultivated new online customer account and affiliate relationships to grow customer base.
- Prospected and developed existing leads through telephone, e-mail and postal mail to generate new customer opportunities.
- Managed internet e-mail leads, calls and text messages and remained available to respond to inquiries professionally.
- Built strong rapport with customers and maintained meaningful contact after sale to encourage future business.
Sales Team Manager
Retro Experts
Los Angeles, CA
06.2016 - 09.2017
- Managed a team of 10+ sales representatives, providing feedback on performance and coaching when needed.
- Conducted regular meetings with the sales team to review goals, discuss challenges, and strategize for upcoming campaigns.
- Collaborated with marketing teams to develop promotional materials that targeted specific audiences.
- Developed incentive programs for employees to motivate them to reach their targets each month.
- Set quotas for individual reps as well as overall team performance expectations.
- Assisted in resolving customer complaints by working closely with the customer service department.
Online Sales Representative
Olsale.co.il
Tel Aviv
06.2008 - 01.2014
- Processed customer payments through electronic transaction services efficiently.
- Automated order creation and management using invoicing software to enhance accuracy.
- Developed leads via telephone, email, and postal mail to expand customer base.
- Trained new team members on effective sales techniques and training protocols.
- Generated leads through cold calls, email campaigns, and social media outreach.
- Collaborated with marketing to design targeted campaigns for specific segments.
- Responded to customer inquiries regarding order status and product availability promptly.
- Managed communication with online customers through email, phone, and messaging platforms.
Education
High School Diploma -
Amal
Tel Aviv06-1998
Skills
- Customer relationship management
- Sales forecasting and lead generation
- Product expertise
- Technical support
- Sales strategy
- Team leadership
- Effective communication
- Territory planning
- Staff training
Timeline
Sales Representative
Alfi Trade Inc
05.2019 - Current
Sales Representative
Jewish Marketing Solutions
10.2017 - 05.2019
Sales Team Manager
Retro Experts
06.2016 - 09.2017
Online Sales Representative
Olsale.co.il
06.2008 - 01.2014
High School Diploma -
Amal
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