Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic

Lira Flores

Fort Worth,TX

Overview

3
3
years of professional experience

Work History

Funeral Director's Assistant

Nueva Vida Funeral Home
Arlington, TX
09.2021 - Current
  • Ensured proper care of deceased prior to cremation or burial.
  • Coordinated with vendors for supplies such as caskets, flowers, and memorial folders.
  • Maintained accurate records of funerals including service details, obituaries, and payments received.
  • Assisted Funeral Director with pre-arrangement counseling and paperwork.
  • Prepared documents necessary for cremations according to state regulations.
  • Collaborated with cemetery personnel to ensure that gravesites were properly prepared for burials.
  • Answered phone calls promptly and professionally handled inquiries from callers.
  • Processed payments from customers accurately and efficiently utilizing cash registers.
  • Assisted in maintaining cleanliness of the facility; swept floors, wiped surfaces.
  • Arranged for clergy or officiant when requested by families.
  • Transported caskets to churches or other locations for services when necessary.
  • Provided support to families during visitation hours and funeral services.
  • Greeted visitors, answered questions, and provided directions as needed.
  • Created memorial videos using photos and music provided by family members.
  • Organized transportation of the body from place of death to funeral home or other destination as required.
  • Conducted pre-need consultations to educate clients on available funeral plans.
  • Consulted with families of deceased to make funeral arrangements.
  • Scheduled funeral services, coordinated burials and arranged cremations.
  • Drafted professional correspondence and marketing materials.
  • Removed deceased from place of death and transported to funeral home.
  • Prepared death certificates and drafted obituaries.

Tax Agent

EZ Tax services
Irving, TX
02.2022 - 07.2024
  • Educated clients on their rights and responsibilities under applicable laws.
  • Organized paperwork related to each client's case into a comprehensive file system.
  • Prepared tax forms in accordance with federal, state and local regulations.
  • Responded to state and federal tax notices by preparing written responses or tax return amendments.
  • Interviewed clients to obtain additional information on taxable income and deductible expenses and allowances.

Education

High School Diploma -

Palmdale High School
Palmdale, CA
06-2008

Skills

  • Office Administration
  • Organizational abilities
  • Marketing support
  • Compassionate communication
  • Family Counseling
  • Staff Scheduling
  • MS Word, Excel, and Outlook
  • Regulatory Compliance
  • Sales and Marketing

Languages

Spanish
Native/ Bilingual
Portuguese
Elementary

Affiliations

  • Great communication and social skills
  • customer service
  • hard working
  • Quick learner

References

References available upon request.

Timeline

Tax Agent

EZ Tax services
02.2022 - 07.2024

Funeral Director's Assistant

Nueva Vida Funeral Home
09.2021 - Current

High School Diploma -

Palmdale High School
Lira Flores