Hi, I’m
LIRA SEIDAKMATOVA
Doha
Summary
To obtain a long term and challenging career opportunities in a professional and dynamic environment where I can fully utilize my ability and skills in translation, administration, business development, and communication. Presently working in a fast paced office environment handling administrative duties. Easy going by nature and able to get along with both work colleagues and senior managers, I am looking for a suitable administrator position where my skills and experience will be used to enhance my knowledge to handle any tasks and responsibilities. Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder.
Overview
12
years of professional experience
1
Certification
Work History
SEPHORA / LVMH
Team Leader / Content Creator
10.2017 - Current
Job overview
- Determine a client's makeup needs and suggest products that meet his or her needs based on my expertise and Sephora product training
- Celebrate beauty with our clients and share product knowledge as appropriate
- Participate in operations activities such as: inventory control, loss prevention programs to reduce shortage, compliance with sampling policies and procedures, and maintaining store cleanliness standards
- Ensure continued product training plans are met to remain an expert in makeup trends, application, and special events within the store
- Provide client touch-ups and makeovers as required
- Assist in other areas of the store if requested/necessary, such as the cash, engraving
- Live Makeup application by sharing Pro tips, determining which materials and colors are the most suitable by using models and fashion magazines as reference points
- Work closely with all staff members and merchandise coordinator to maintain all visual standards
- Take on a leadership role to coach new team members
- Achieving store targets, maintain store KPIs according business needs
- QUALIFICATIONS AS MAKEUP ARTIST: Excellent knowledge of makeup products, techniques, and technologies
- Excellent knowledge on high standard of self grooming and presentation
- 6 years of experience in the makeup industry
- Exceptional communication and interpersonal skills
- Superior attention to detail
- Creative mindset and artistic personality
- Customer oriented with a proactive and positive attitude
- Technical understanding of lighting, photography, styles, and dramatization
- Deep understanding of health and safety rules
- Work closely with all staff members and merchandise coordinator to maintain all visual standards.
EMAAR HOSPITALITY GROUP
Customer service
11.2014 - 02.2017
Job overview
- Greet guests and patrons personally as they enter into the establishment
- Receive and record dining reservations on the telephone
- Ensure the proper setup of dining and service areas
- Offer appropriate seats using truly personable demeanor
- Politely request guests to wait in waiting area if no table is available
- Ensure neatness and cleanliness of stations
- Present menus, make recommendations and take orders
- Ensure the quantity of food is sufficient to cater to the number of guests
- Relay orders to the kitchen and ensure all orders are filled in a timely and accurate fashion
- Maintain clean and organized tables and work area
- Assist room service staff when needed
- Manage event related work including setting up tables and maintaining both exterior and interior of the restaurant
- Resolve guests' concerns in a prompt manner
- Prepare food and beverages when needed
- Liaise between staff and customers to ensure great service
- Order table linens, napkins and other dining room supplies
- Delivers excellent customer service, at all times, ensuring guest's comfort and safety
- Deals with all enquires in a professional and courteous manner, in person, on the telephone or via e-mail and deals with customer complaints in a professional manner
- Keeps up to date with current promotions and pricing, to provide information to guests, on request
- Manages and maintains the administration of all reservations, cancellations and no-shows, in line with company policy
- Proposes and implement effective marketing strategies to maximise room occupancy levels
- Ensures that all members of the team sign in/out on the time sheets at reception and manage absence and lateness, in line with company policy
- Always present clean, sharp neat and tidy.
AVON COSMETICS
Supervisor
03.2012 - 11.2014
Job overview
- Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors
- Adjusts content of sales presentations by studying the type of sales outlet or trade factor
- Focuses sales efforts by studying existing and potential volume of dealers
- Submits orders by referring to price lists and product literature
- Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses
- Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc
- Recommends changes in products, service, and policy by evaluating results and competitive developments
- Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
- Provides historical records by maintaining records on area and customer sales
- Contributes to team effort by accomplishing related results as needed.
EDUCATION CENTER - GLOBAL GOLD - BRITISH LANGUAGE SCHOOL
English/Russian Language Teacher
06.2012 - 06.2014
Job overview
- Advising student on career issues
- Organizes and delivers classroom lectures to students
- Evaluates a students' class work and assignments
- Prepares classroom and coursework materials, homework assignments, and handouts
- Records and maintain accurate student attendance records and grades
- Develops English lesson plans
- Maintains discipline in the classroom
- Creates a vibrant teaching atmosphere.
Education
KYRGYZ NATIONAL UNIVERSITY "J. BALASAGYN", Bishkek, Kyrgyzstan
Bachelor Degree in Linguistics and New Information Technologies
06.2014
BISHKEK SCHOOL, Bishkek, Kyrgyzstan
High School Diploma
06.2000
Skills
- Well versed in Computer Microsoft Office Application (Word, Excel, PowerPoint, Access, Outlook), Adobe Photoshop and InternetPreparing Business correspondence in English & Russian
Websites
Languages
English
Russian
Kyrgyz
Turkish
Civil Status
Single
Fields Of Experience
- Hospitality
- Customer Service
- Retail
- Makeup / Content creator
- Education - Teaching
- Entertainment
Personal Information
- Date of Birth: 01/31/91
- Nationality: Kyrgyzstan
Certification
- Basic Fire Fighting / First Aid / Singing Contest / Makeup Contest
Timeline
Team Leader / Content Creator
SEPHORA / LVMH
10.2017 - Current
Customer service
EMAAR HOSPITALITY GROUP
11.2014 - 02.2017
English/Russian Language Teacher
EDUCATION CENTER - GLOBAL GOLD - BRITISH LANGUAGE SCHOOL
06.2012 - 06.2014
Supervisor
AVON COSMETICS
03.2012 - 11.2014
KYRGYZ NATIONAL UNIVERSITY "J. BALASAGYN"
Bachelor Degree in Linguistics and New Information Technologies
BISHKEK SCHOOL
High School Diploma
- Basic Fire Fighting / First Aid / Singing Contest / Makeup Contest
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