Lireyni Morales
Branch Manager
Royersford,PA
Summary
Enthusiastic Manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Skilled in working under pressure and challenges to best enhance the business. Motivated to learn, grow and excel in the Banking industry.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant FC Manager
Univest Bank
Collegeville, PA
02.2019 - Current
- Handled cash accurately and prepared deposits.
- Motivated, trained and disciplined employees to maximize performance.
- Managed team schedule with eye for coverage needs and individual strengths.
- Created internal systems to promote sales and organization.
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Cultivated performance-based culture based on individual accountability, goal attainment and team achievement.
- Maintained well-controlled business systems with minimal losses by enforcing solid monitoring and management structures.
- Boosted yearly profits through process optimization and improved training.
- Conducted monthly and annual performance appraisals.
Store Manager
Express Clothing
Plymouth Meeting , PA
04.2018 - 01.2019
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
- Devised processes to boost long-term business success and increase profit levels.
Store Manager
Forever 21
Sanatoga, PA
02.2017 - 04.2018
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Approved regular payroll submissions for employees.
- Coached sales associates on product knowledge by using wide variety of training tools.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Visual Merchandiser Manager
Forever 21
Sanatoga, PA
11.2015 - 01.2017
- Created look and feel of visual merchandising publications to better target specific audiences.
- Communicated visual merchandising information and standards via in-store training and regular meetings.
- Managed merchandising standards and maintained consistency across distribution channels.
- Innovated and simplified planograms and merchandising strategies to improve processes and results.
- Improved field teams' sales by coaching on merchandising techniques.
- Oversaw visual merchandising for new store openings and store collateral change-outs.
Education
No Degree - Cognitive Psychology
Inter American University of Puerto Rico
Ponce, PRSkills
- Hiring and Onboarding
- Strategic Planning Skill
- Department Oversight
- Corrective Actions
- Performance Monitoring and Evaluation
- Business Growth Initiatives
Accomplishments
- Repeatedly received recognition from superiors for excellence in service.
- Used Microsoft Excel to develop sales tracking spreadsheets.
- Delivered results by reviewing and helping customers complete PPP applications with accuracy and efficiency.
- Selected as "District Credit Champion"
- Received recognition for overseeing 7 stores in the District
Certification
- CNP - Certified Notary Public
Languages
Spanish
Native or Bilingual
Timeline
Assistant FC Manager
Univest Bank
02.2019 - Current
Store Manager
Express Clothing
04.2018 - 01.2019
Store Manager
Forever 21
02.2017 - 04.2018
Visual Merchandiser Manager
Forever 21
11.2015 - 01.2017
No Degree - Cognitive Psychology
Inter American University of Puerto Rico
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