GED -
Gateway Community College
03.2025 - 08.2025
Lirian Moreno
bussines administrator
Racine,WI
Timeline
Tax Preparer
Self-employeed
01.2025 - Current
Sorting Agent
Cirtec
2023.03 - 2025.11
Inventory Officer
RC Deals
10.2022 - 03.2023
BBA - Business Administration
Santiago De Cali University
2017.01 - 2021.11
Collections Agent
Telecenter Panamericana
08.2015 - 08.2022
Treasury Assistant
Telecennter Panamericana
2014.07 - 2015.07
High School Diploma -
General Alfredo Vasquez Cobo
2012.01 - 2012.11
Certified - Personal And Small Business Income Tax
Taxes Univesity
Work History
Tax Preparer
Self-employeed
01.2025 - Current
- Advised clients on the best strategies for filing their taxes efficiently and legally.
- Identified potential deductions to minimize client's tax liabilities.
- Filed electronically through approved software programs.
Sorting Agent
Cirtec
Racine, WI
2023.03 - 2025.11
- Implemented quality control measures to identify damaged or incorrectly sorted items, reducing delays and customer complaints.
- streamlined the sorting process for faster delivery times, and increased customer satisfaction.
- Reduced sorting errors by consistently maintaining a high level of accuracy and attention to detail.
Inventory Officer
RC Deals
Racine, WI
10.2022 - 03.2023
- Optimized warehouse space utilization by designing effective storage layouts and implementing proper organization techniques.
- Reduced stockouts and overstock situations with meticulous demand forecasting and inventory planning.
- Maintained compliance with industry regulations through diligent record-keeping and adherence to safety protocols.
Collections Agent
Telecenter Panamericana
Cali, Colombia
08.2015 - 08.2022
- Maintained accurate records of collections activities in database system
- Maximized revenue recovery through diligent research, verification of debtor information, and persistent contact efforts.
- Resolved complex issues that arose during the collections process.
- Achieved successful debt collection results by utilizing negotiation skills and developing customized payment plans.
Treasury Assistant
Telecennter Panamericana
Cali, Colombia
2014.07 - 2015.07
- Streamlined bill organization and payment processes, resulting in accurate and on-time disbursement of funds each month
- Reconciled monthly statements, invoices and expense accounts, keeping records accurate, and current.
- Collaborated effectively with cross-functional teams such as finance, accounting and legal departments, fostering strong communication channels to support smooth treasury operations.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
1
1
Language
Education
High School Diploma -
General Alfredo Vasquez Cobo
2012.01 - 2012.11
GED -
Gateway Community College
Racine, WI 03.2025 - 08.2025
BBA - Business Administration
Santiago De Cali University
2017.01 - 2021.11
Certified - Personal And Small Business Income Tax
Taxes Univesity
Miami, FLSkills
Document Organization
Administrative Support
Microsoft Office
Quality control tests
Tax preparation
Sorting accuracy
Customer service aptitude
Summary
I am a results-oriented individual with a proven track record of over 10 years in professional settings, improving classification accuracy and customer satisfaction. with experience in quality control and document organization, I excel at optimizing processes and solving complex problems. I currently complement my work life with my own tax preparation business, where my attention to detail and effective communication skills allow me to achieve successful results.